Contract Support - Reactive Maintenance

Position overview

• Permanent, Full-time opportunity
• True hybrid working - work from home and our Mitcham office
• $104,016.64 - $110,735.04 per annum plus 12% superannuation

The Role

We're looking for a highly organised and proactive Contract Support - Reactive Maintenance professional to join our Asset & Field Services team. This role is a fantastic opportunity for someone who enjoys administration, contract coordination, stakeholder engagement and working closely with operational teams to support essential services across our network.

This role plays an important function in supporting the works management and commercial performance assessment process across Reactive Maintenance contracts. You'll provide day-to-day administration support to Contract Managers, assist with financial and contractual performance reviews, support reporting and analysis, and help drive continuous improvement across service delivery.

This role also provides short-term support to cover Contract Manager responsibilities during periods of extended leave as part of succession planning and fatigue management. This position also offers strong development opportunities for someone looking to build a long-term career in contract management.

Your Key Responsibilities

You'll be someone who thrives in a fast-paced environment, enjoys working across multiple priorities and has strong analytical and stakeholder management skills.

• Provide contract administration across Reactive Maintenance contracts
• Review work orders and ensure alignment to contractual requirements and costs
• Support financial reporting, budget performance and monthly variance analysis
• Assist with contract performance reporting and milestone tracking
• Identify and recommend continuous improvement opportunities across customer service, cost mitigation and operational efficiency
• Support delivery of minor programs and capital works
• Build strong relationships with contractors and internal stakeholders
• Attend site meetings to understand work practices, quality outcomes and customer impacts
• Assist with planning and facilitation of contract management meetings
• Support customer-related issue resolution with Case Management teams
• Provide short-term leave coverage support for Contract Managers where required

What we're Looking for

• Advanced Microsoft Office skills
• Experience supporting contract management activities
• Strong analytical skills with the ability to interpret financial and operational data
• Excellent communication and stakeholder engagement skills
• Strong time management and prioritisation skills
• Ability to work both independently and collaboratively
• A proactive mindset with a focus on continuous improvement

Highly Desirable:

• Diploma in Project Management or similar
• Qualification in Business Management, Contract Management or equivalent
• Experience with BI and Maximo systems

To view the full position description, click HERE.


Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

• $104,016.64 - $110,735.04 per annum plus 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• Free and secure on-site parking with on-site café at our Mitcham office.
• 16 weeks paid parental leave.
• 15 days paid personal leave, which can be used for caring, illness, wellbeing and mental health needs.
• 5 days paid reproductive leave which can be used for experiencing symptoms or undergoing procedures associated with issues such as menopause, menstruation, endometriosis, PCOS, prostate health, or IVF.
• Request to swap certain public holidays for another day of paid leave.

To read more about our benefits and culture, read our employee handbook HERE.

Did you Know?

Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.


How to Apply

Applications should include a supporting Cover Letter and Resume.

Closing date: Wednesday 9th September 2026

This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds.

If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2599 or email [email protected].

If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].


Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.

Yarra Valley Water is recognised by Australian Disability Network as a Disability Confident Recruiter employer.