COO

The company Our mission at D360 Consulting is to empower 1 million entrepreneurs to succeed in business. We support our customers on three aspects: strategy, funding and operations. We particularly help them regarding the digitalisation of their business, increasing the use and adoption of information technology for any aspect of their business. To provide a service of high-quality, in an accessible and affordable way to our customers we develop and maintain custom software solutions internally. The position We're a dynamic startup, celebrating 1 years of innovation and experiencing rapid growth – from 2 to 30 employees in the last 7 months. As we enter our next phase of expansion, we are seeking a visionary COO to lead our remote workforce across multiple countries and elevate operational efficiency to drive our growth trajectory. We value adaptability, motivation, outspokenness, and true leadership. The responsibilities Set clear, ambitious KPIs and deadlines for all projects and operations. Ensure 95%+ of deadlines and KPIs are met. Enforce adherence to planning and deadlines for software delivery project managers. Aim for a monthly target of 75+ deposited plans. Ensure 100% of employees have clear SMART objectives. Provide regular structured feedback and learning opportunities. Implement task-oriented project management for 100% of projects and operations. Lead weekly and daily meetings, cross-departmental meetings. Collaborate with tech leaders to define PM best practices for software development projects. Ensure 100% of employees track their time. Align the team's time spent with strategic initiatives. Participate in strategic planning. Link strategic initiatives to projects and operations. Design and implement strategic and operational dashboards. Assess operations across the entire business unit and recommend improvements when it comes to tools. Empower all team members to reach their full potential. The requirements Proven experience with 100% remote work and managing software development projects. 7+ years of experience with increasing responsibilities, preferably in a startup environment. Familiarity with unstructured processes and fast-paced decision-making. Tech-savvy with expertise in various SAAS platforms (Zoho, Clickup, Jira, etc.). Leadership skills with effective communication in English (French is a big asset). Ability to challenge senior leaders and manage conflictual situations. Mastery of agile and Scrum methodologies. Understanding of Finance and Legal is a nice-to-have. Proven experience as a COO or in a similar leadership role Great communication skills in English, and optionally in French to communicate with all the stakeholders (developers, managers, architects…) Great problem solving skills to quickly find solutions and answer technical/operational questions from the team of developers Great software development skills with the ability to support the team with complex cases Strong knowledge of project management methodologies (Scrum / Agile), having the capacity to lead the scrum plannings and meetings if necessary High-level of curiosity to learn and adjust OKRs accordingly The location Only candidates in North America/ Canada will be considered for this position. The position is full-time and 100% remote. Why should you apply? Bonus program 100% remote Fast growing company with stable revenues A young and highly motivated team of experts Cutting edge technologies (automation, artificial intelligence) Great learning opportunities while building a startup