Coordinateur Réseau F/H - Nairobi

THE POSITION

Our Health & Medical Department is seeking to recruit a Network Coordinator on a permanent contract.

As part of our dynamic and supportive team based in Nairobi, you will play a key role in developing, managing, and strengthening our network of healthcare providers to ensure the delivery of high-quality services to our members.

Your day-to-day missions will be the following:

• Develop and expand the network of healthcare providers within the assigned geographical area by conducting provider assessments and managing the accreditation process.
• Maintain and strengthen the existing provider network through regular monitoring, verification, training, and relationship management activities.
• Collaborate closely with internal business units to coordinate interventions and address issues involving healthcare providers.
• Analyze customer needs and member distribution to identify and onboard strategic healthcare providers.
• Manage and monitor third-party healthcare networks to ensure compliance with service standards and contractual requirements.
• Resolve issues related to the application of operational processes by healthcare providers.
• Assess and evaluate healthcare providers based on their capabilities, service offerings, specialties, and treatment capacities.
• Prepare and submit regular reports on network performance and activities.
• Undertake travel within the designated region as required.

YOUR PROFILE

You will be successful in this role if you possess the following qualifications and attributes:

Qualifications & Experience

• Bachelor's degree in a relevant field is required.

• Experience in healthcare insurance is highly desirable.

• A medical or healthcare-related background will be an added advantage.

• Excellent command of English, both written and spoken.

• Experience working in multicultural and international environments.

Skills & Competencies

• Strong negotiation, communication, and interpersonal skills.

• Ability to work independently with minimal supervision.

• High attention to detail and strong organizational skills.

• Analytical mindset with the ability to collect, interpret, and summarize information effectively.

• Excellent prioritization and time management skills, with the ability to manage multiple tasks and deadlines.

• Proactive, dynamic, solution-oriented, and results-driven.

• Strong relationship-building and stakeholder management capabilities.

In short, we are looking for a reliable professional who thrives in a collaborative, respectful, and supportive work environment and is passionate about building strong healthcare partnerships.

WHY JOIN US?

Joining our team means becoming part of a growing organization that values professional development, collaboration, and employee well-being.

We offer:

• Comprehensive onboarding, training, and ongoing support in our processes and tools.
• A highly versatile role with opportunities for career growth and professional development.
• Attractive benefits, including:
  • Performance-based bonus
  • Profit-sharing scheme
  • Transport allowance
  • Comprehensive healthcare insurance coverage for you and your eligible dependents

We are also committed to promoting work-life balance through flexible working arrangements, including the possibility of remote work for up to two days per week, subject to applicable company policies.

The position is available for immediate hire, with the start date to be agreed upon based on the successful candidate's availability.

HENNERINT