Coordinator, Community Outreach & Access

The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research and improving quality of life for individuals and families impacted by paralysis Its National Paralysis Resource Center (NPRC) provides trusted information, real-time help, peer and family support, community investment, outreach, education, partnerships, and performance-driven services nationwide. It provides the most comprehensive knowledge, tools, and services for individuals impacted by paralysis through a dedicated Information Specialist team.

The newly designed Community Outreach & Access (COA) program strengthens outreach, education, systems navigation, self-advocacy support, military/veteran engagement, and partner coordination. COA leads community education, healthcare and professional engagement, partner collaboration, military and veteran engagement, systems education, self-advocacy support, annual needs assessment coordination, barrier identification, and outreach to people not already connected to services.

This position will work remotely but is ideally located in New Jersey to access our Short Hills office and storage facility.

Purpose:

The Coordinator, Community Outreach & Access provides administrative support for the COA department. Reporting to the Senior Manager, Education & Resources, the Coordinator will assist the Senior Manager, COA Director, Community Partnerships Manager, Community Programming Manager, and other COA staff with tasks to successfully ensure program success.

Administrative tasks address Core COA functions including community partnerships and in-person engagement opportunities, community programming and educational events, professional education and resource development. This shared support role assists with the execution of webinars, community events, partnerships, outreach activities, participant logistics, registrations, accommodations, supplies, follow-up, evaluation administration, and other cross-COA activities while helping Managers keep timelines, deliverables, and Work Plan commitments moving forward.

The Coordinator also supports the COA department Managers with accurate data collection, documentation, and compilation for program activities and reporting.

Additionally, the individual will be responsible for performing job duties, interacting with the community and coworkers, and managing themselves in a manner consistent with and in support of the organization’s mission and core values.

Job Responsibilities:

People

• Assist with tasks and projects related to delivering national education and resource dissemination through webinars, videos, community presentations, social media, healthcare education, and partner-based outreach.
• Assist with meeting timelines, objectives, outreach plans, budgets and workplan goals for all in-person and virtual educational events funded by the National Paralysis Resource Center.
• Assist with tasks and projects related to expanding outreach to people not already connected to disability, aging, healthcare, veteran, education, or community-based systems.

Events

• Coordinate with NPRC staff to secure in-person event registrations, and if necessary, hotel room bookings, ADA accommodations, rooming lists, etc.
• Work with COA team to confidentially store, organize, and maintain event supplies and post-event evaluation surveys, charts, transcripts and notes, and contact lists.

Data

• Assist COA department Managers with accurate data collection, documentation, and compilation for program activities and reporting.

• Bachelor’s degree and 2 years of experience or equivalent combination of education and experience
• Exceptional interpersonal and communication skills with the ability to build relationships and effectively engage diverse stakeholders
• Excellent program management skills with the ability to prioritize and manage multiple projects simultaneously
• Demonstrated ability to think strategically, develop innovative solutions and drive results
• Ability to work independently and as part of a team
• Uses critical thinking and creativity in problem solving and decision making
• Demonstrates strong judgement and confidentiality in all situations

Language Skills:

• Excellent English written, verbal, and communications skills.

Computer/Technical Skills:

• Advanced level Microsoft Office Suite
• Basic level knowledge of social media platforms (Facebook, Twitter, Instagram, TikTok, LinkedIn)
• Intermediate level knowledge of Virtual Platforms (Zoom, Teams, Google Meet, Slack)

Travel:

Approximately 20% local and national travel including overnight stays

Physical Demands/Office Environment:

This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 10 lbs.

• During travel: The individual must be able to set up live events, including exhibit booths, presenter stages, and displays.
• During on-site work at headquarters: The individual may occasionally need to move about inside the office to liaise with staff, access files, and use office machinery.

The Foundation is an equal opportunity employer.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.