Coordinator, Program Support (Part-Time, Temp)

About LEE

LEE is a nonpartisan network of leaders at all stages of life and career. We provide leadership development, coaching, career supports, and digital career products to support and inspire members to increase access and opportunity in their communities. At LEE, we equip members with the tools, platform resources, and industry knowledge they need to grow their career, expand their network, and take action to create change. LEE believes that effective leaders who are grounded in their values and experiences can make a difference in their communities. (wearelee.org)

LEE is an outcomes-oriented, tech-forward, entrepreneurial organization focused on growing its impact through investments in platform tools and digital engagement. We are proud to be certified as a Great Place to Work, and to offer generous compensation, a virtual work setting that includes flexible scheduling, and a competitive, values-driven benefits package.

LEE is in the midst of transitioning from primarily high-touch, in-person engagement to a scalable, tech-enabled marketplace model. As we build and implement new tools, we are seeking to hire staff who will leverage AI and automations to expand LEE’s reach. Relationships and human judgment remain critical, and your role will help us drive member support, engagement, and impact.

Position Summary

The Coordinator, Program Support is part of the Policy & Advocacy team reporting to the Vice President, Policy & Advocacy. This role serves as an operational anchor for fellowships, coaching, and digital learning programming, bridging streamlined digital workflows and automated intake systems with high-touch, empathetic support for LEE members and host organizations.

To reduce application cycle turnaround times and ensure seamless operational transitions for LEE members and partners engaged in career programming, the Coordinator will automate routine logistics, inbox triage, and data tracking across platforms like Salesforce, Asana, and Google Workspace. The ideal candidate possesses strong organizational skills, exceptional attention to detail, and a warm, responsive communication style.

The Coordinator, Program Support role is a part-time, temporary position for up to 20 hours per week with an anticipated end date of 12/15/2027.

Position Location: Flexible

Travel Requirements: 10% - national travel for annual staff conferences

Responsibilities:

Program Operations - 60% ~12 hrs/ week

• Configure and maintain application workflows and intake cycles for fellowship hosts and member pipelines, with a focus on centering participant experience and delivering shorter turnaround times for application launches

• Support virtual and in-person delivery of fellowships, coaching, and digital learning programming, leveraging automations in scheduling to improve efficiency

• Ensure programming participation and engagement by providing real-time status visibility across applicants, enabling staff to quickly remove barriers to participation

• Partner with Finance to monitor host payment and liaise with hosts to resolve outstanding balances

• Surface operational bottlenecks across various program cycles, piloting refined templates and digital workflows that build team delivery capacity

• Ensure accurate and timely data, leveraging automations and integrations to improve accuracy and efficiency of key records and systems (e.g., MOUs, invoices, surveys, data)

Member Liaison and Support - 30% ~ 6 hrs/ week

• Act as the primary point of contact for member support, leveraging empathy and situational judgement to field member inquiries and facilitate high-quality member experiences across program continuums

• Manage various program inboxes and drive responsiveness by triaging needs and elevating liaising between staff and members

• Leverage AI and automations to provide assisted routing and drafted templates for member FAQs driving responsiveness and overall member satisfaction

Special Projects - 10% ~2 hr/week

• Engage in team-level, org-wide, or cross-team special projects as assigned by manager or designee

• Provide short-term coverage of other Coordinator-level duties during a leave, vacancy, or PTO

Required Qualifications:

• Experience & Education: Bachelor’s degree or commensurate professional experience (Equivalency standard: Without a Bachelor’s, an additional 4 years of relevant experience is required; with an Associate’s, an additional 2 years).

• Professional Track Record: 2+ years of professional experience in program support, administration, or similar roles.

• Demonstrated Skills: Experience managing logistics for in-person and virtual events/programming with strong attention to detail and the ability to draft effective, streamlined, and error-free communications.

• Tech-Forward Mindset & AI Fluency: Demonstrated baseline proficiency with modern digital productivity suites (specifically Google Workspace) and a demonstrated commitment to integrating AI tools into daily workflows to drive operational scale.

• Human-Centered Leadership: Demonstrated ability to build authentic, trust-centered relationships across diverse racial, socioeconomic, and political backgrounds.

• Mission Commitment: Passionate, demonstrated commitment to LEE’s mission, core values, and theory of systemic change for kids and communities.

Preferred Qualifications:

• Systems Management: Experience maintaining data systems (especially Salesforce) and/or project management tools, e.g., Asana

• Civic Engagement Background: Demonstrated interest or experience in policy, advocacy, or civic engagement

Benefits and Pay

The position level for this role is Coordinator and the corresponding hourly pay range for this position is $25.91 - $38.30. Pay is competitive and based upon relevant experience and cost of labor for your location. Learn more about compensation here: https://docs.google.com/document/d/1kUbPtNQiPIjWA4xbEaEY08RLQ-ZeO49wd8dc1v3U_s8/edit?usp=sharing. Note: This is a non-exempt position where employees are eligible for weekly overtime pay.

Please visit LEE's Careers Website FAQ Section for information on benefits that part-time temporary staff have access to, which include, but are not limited to, ten days of annual sick leave as well as a dollar for dollar match of up to 5% of your income into a 401(k) following 90 days of employment.

Application Submission:

The hiring team will prioritize review of completed applications, which include resume submission and the completion of a few short answer questions. We do not have an application deadline for this position, and we will review applications on a rolling basis. For additional information, please visit the Frequently Asked Questions section on LEE's Careers website: https://wearelee.org/who-we-are/careers/.

Physical Requirements & Work Demands:

• This position is primarily a sedentary role working with colleagues based around the country using remote technologies.

• The person in this position may need to occasionally move about inside the office to liaise with staff or access office equipment.

• Occasional evening and/or weekend work is required.

LEE is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and operations. As part of that commitment, LEE will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application process, please contact staffing@wearelee.org

LEE bases employment and promotional opportunities upon individual capabilities and qualifications without regard to ancestry, race, gender, pregnancy, age, color, sexual orientation, military or veteran status, religion, creed, marital status, disability, medical condition, political affiliation, national origin, genetic information, or any other characteristic established under law.