Corporate Vice President - Enterprise Quality Engineering Architect

Location Designation: Hybrid - 3 days per quarter

Technology, Data, AI and Ventures:

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

Role Overview

New York Life is seeking an Enterprise Quality Engineering Architect for Enterprise Technology Services (ETS), Cyber/Security, and AI & Data to serve as the accountable quality leader for these portfolios within the Enterprise Quality Engineering organization. Reporting to the Corporate Vice President, Enterprise Quality Engineering, you will apply enterprise standards, lead release testing, and drive a modern, automation-first approach to quality across your value streams.

What You'll Do

• Own the EQE strategy, process, and risk posture for your domain, applying enterprise quality standards, release gates, and scorecard measures and escalating risks and exceptions to the CVP.
• Serve as the QE partner to ETS, Security and AI&Data value streams and product leadership, joining planning, release readiness, and governance forums.
• Establish approaches for infrastructure and platform regression, resilience, and performance testing, and embed security testing and control validation into release testing with Cyber teams.
• Define data quality, pipeline, and model validation practices (accuracy, drift, bias, explainability) with AI & Data teams.
• Direct the release testing team for your domain so release testing runs on every release, with clear scope, entry and exit criteria, and coordination with the Release Testing Lead on schedules, environments, test data, and defect triage.
• Drive adoption of test automation, agentic and AI-enabled QE, and QE Enablement (C4E) services, embedding quality into CI/CD and DevSecOps pipelines.
• Partner with Product, Engineering, Architecture, Release Management, and Production Support leaders to improve release confidence, production stability, and delivery predictability, driving root-cause remediation of systemic quality issues.
• Contribute domain metrics to enterprise quality dashboards and mentor QE staff and consultants while sharing practices with fellow Cross-Tech QE Leads.

What You'll Bring

Required Skills

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline (or equivalent practical experience) with 10+ years of experience in software engineering, technology delivery, or quality engineering, including 4+ years leading teams or vendor-supported pods.
• Experience validating data pipelines, analytics, or machine-learning models.
• Experience in security testing, control frameworks (e.g., NIST, SOC), and regulated change management; experience with cloud platforms and infrastructure-as-code testing.
• Demonstrated success leading quality engineering and release testing in complex, highly regulated environments.
• Hands-on expertise in test automation, CI/CD, DevSecOps, and release-based testing across multiple applications.
• Experience with non-functional testing and testing in infrastructure, security, or data platform environments.
• Strong communication and stakeholder management skills with the ability to influence senior business and technology leaders across a matrixed enterprise.
• Experience defining and reporting quality metrics and KPIs that provide meaningful insight into delivery health and production stability.

Preferred Skills

• Experience in financial services, insurance, or another highly regulated industry.
• Experience managing consulting-partner or offshore test teams.
• Experience with AI-enabled testing, intelligent automation, or predictive quality analytics.

Success Measures

Success in this role will be measured by improved delivery confidence, operational resilience, and technology quality across your domain. Key measures of success include:

• Every release in the domain tested through the release testing pods against enterprise gates.
• Reduction in production defects, defect leakage, and recurring incidents.
• Successful adoption of the Agentic QE platform by the ETS, Security & AI&Data teams
• Increased automation adoption across functional, integration, API, performance, and security testing.
• Documented testing approaches for security, data, and model quality adopted in the domain.
• Reduced audit findings and production incidents tied to quality in ETS, Security, and AI & Data.
• Deloitte engineers aligned to value streams and delivering against agreed outcomes.
• Trusted-partner standing with business and technology leaders in the domain.

Job Level: LEVELMG2

Pay Transparency

Salary Range: $133,000-$190,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 95334