Country IT-Digital Manager

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: Country IT-Digital Manager

The Country IT manager is part of EIT organization and assigned to particular global/horizontal function (such as FiSS, CCC, GSC) and/or a country in cluster (Japan). The assigned scope is defined as “business”

What will you do?

1. Own the portfolio of demand & projects

• Initiate and manage demand process in Demand Portal (from Draft to DM1 approval)
• Liaise with internal Digital teams (AS, OS, Finance) to progress demand in DP
• Hand-over demand to project/delivery team after “DM1 approval” status is achieved
• Monitor & follow progress of project/change delivery
• Deliverables:
  • Update progress of demand in DP at least once a week
  • Followup/escalate if project/change is not as per expectations

1. Define & maintain the IT landscape & roadmap

• Prepare & maintain the inventory of infrastructure & applications used by the business (global, regional, local)
• Perform periodic infrastructure & application review (collaborate with OS & AS as required)
• Identify risks/areas of improvement & initiate EIT demand or support process
• Deliverables:
  • Inventory list of infrastructure & applications
  • Infrastructure & Application review report (at least yearly once, preferably twice)

1. Establish an appropriate & effective governance model

• Identify key business teams/stakeholders & seek for a nominee to formal & regular interactions
• Setup interaction mechanism & reviews with the nominee
• Be proactive in approaching business
• Develop as trusted partner to CP (Cluster President), CFO, senior stakeholders within the country
• Deliverables:
  • Governance model document
  • Minutes of meetings/follow-up tracker

1. Define & maintain the IT budget

• Perform annual budgeting exercise (in collaboration with EIT Finance)
• Maintain IT budget consistency based on actual, ongoing changes & business evolution
• Deliverables:
  • Annual IT budget baseline
  • Updates to baseline IT budget

1. Ensure performance of standard EIT operations (service & support)

• Follow up with EIT teams to ensure healthy status of support performance metrics (Aging backlog, SLA compliance, quality of service, user experience)
• Use “complaint management” effectively
• SPOC for business escalations
• Review & recommend updates/additions to EIT Service Catalog relevant to business needs

1. Communicate to align perception with reality (Business perception of EIT)

• Stay up to date with ongoing & new EIT initiatives & programs
• Share/communicate with business in various forums & interactions
• Conduct regular digital townhall with digital as well as business communities
• Network with industry peers and understand and be aware of best digital practices
• Use facts & data to influence perception

1. Drive in business transformation/growth digitization through strong business partnership

• Understand strategic business ambitions and priorities and proactively work with Taiwan business leadership to realize them
• Support & guide business from IT perspective in transformations & growth initiatives

1. People management

• Lead high performance team within country/cluster
• Build an agile team with succession planning
• Equipped team with skills of the future
• Enable career progression and evolution for team members
• Build a perpetually curious team that practice ‘Learn Everyday’
• Encourage safe experiments and mistakes to drive innovation

1. IT Infrastructure

• Solid experience on the IT infrastructure (LAN/WAN/Servers/Firewall/…) to hand-on or give proper instructions to local team; to follow up with local telco/vendor and regional OS/Connectivity team
• SPOC for all IT infrastructure within country/cluster
• Able to redesign network if required.

1. Local applications

• Maintain the local applications using the internal resource and/or the external resource
• Continuous effort to keep application security compliance by working with the security team
• Build the roadmap to global application migration, if necessary

1. Information Security and Cyber Security

• Assess the Information Security incident
• Response to the inquiry from the customer/partner
• Information Security and Cyber security awareness-raising activities

What’s in it for me?

• Global Family Leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Hybrid work arrangement (New Ways of Working)
• …and more!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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