Coupa Business Analyst/Project Manager

About Us At Thoucentric, we offer end-to-end consulting solutions designed to address the most pressing business challenges across industries. Leveraging deep domain expertise, cutting-edge technology, and a results-driven approach, we help organizations streamline operations, enhance decision-making, and accelerate growth. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally. We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. We have been certified as "Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For". We have an experienced consulting team of over 500+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space. Desired Skill sets Coupa Job Description About Thoucentric: Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management. We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution. We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia. Thoucentric is an ‘Ethos’ that epitomizes the essence of being a good human… living a life of purpose… being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction. Desired Skill Sets Procurement, S2P, Source-to-Pay, GEP SMART, Coupa, Ariba, Digital Transformation, Procurement Transformation Job Description Technical Expertise: Serve as the subject matter expert on Coupa's technical architecture, providing guidance on system configuration, integration, and customization Solution Design : Collaborate with business stakeholders to understand their requirements and translate them into Coupa solutions that drive efficiency and value Implementation: Lead and participate in Coupa implementation projects, ensuring alignment with best practices and industry standards Configuration and Customization: Configure Coupa to meet specific business needs and, when necessary, oversee the development of custom solutions Integration: Design and oversee the integration of Coupa with other enterprise systems, such as ERP and financial systems Data Management: Ensure data accuracy and integrity within the Coupa platform, implementing data governance practices User Training and Support: Develop training materials and provide guidance to internal teams end-users to maximize their use of Coupa\'s capabilities Technical Documentation : Maintain comprehensive documentation of system configurations, integrations, and customizations Troubleshooting: Diagnose and resolve technical issues and provide support for Coupa users Requirements Requirements Must have : Experience in implementing and configuring Coupa software Knowledge of procurement processes and spend management Strong analytical and problem-solving skills Excellent communication and stakeholder management skills Experience in cloud-based procurement solutions Ability to work in a fast-paced environment and handle multiple projects Relevant Coupa certifications are a plus Good To Have Certification such as CSCP, CPM, SPSM is a plus Educational Qualifications Strong educational background from reputed engineering and management schools You Are A Good Fit If This Sounds Like You: Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation. Works independently on complex processes and modules that may be used by one or more programs or systems. Strong planning and organizing skills including the ability to manage several work streams simultaneously. Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally. Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels. Good team player, self-motivated and able to work on own initiative. Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues ​ Kindly note that we are working in a Hybrid Mode with base location in Bengaluru, Karnataka, this is not a remote role. ​