Credentialing Associate (FGP)- Manhattan (Hybrid) Psychiatry

Medical Office Support

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Credentialing Associate.

In this role, the successful candidate independently manages departmental provider credentialing, privileging, enrollment, and onboarding activities for NYU Langone Psychiatry Associates Faculty Group Practice. Working closely with psychiatric providers, departmental leadership, and centralized credentialing teams. The role coordinates documentation, tracks applications and provider requirements, maintains credentialing and enrollment records, and identifies and escalates issues that may affect provider readiness. The associate exercises independent judgment in interpreting organizational, regulatory, medical staff, and payer requirements to support compliance, timely onboarding, and continuity of clinical operations.

Job Responsibilities:

• Coordinate departmental provider credentialing, privileging, enrollment, recredentialing, and onboarding activities to support timely provider readiness and compliance with organizational, regulatory, and payer requirements.

• Review provider files for completeness, accuracy, eligibility, and required documentation; follow up on outstanding items and escalate complex or nonroutine issues as appropriate.

• Prioritize, track, and monitor time-sensitive credentialing and enrollment activities, including renewals, expirations, processing delays, and barriers to provider readiness.

• Maintain accurate, confidential credentialing records, tracking systems, reports, and related documentation in accordance with organizational standards.

• Communicate provider status, outstanding requirements, exceptions, and deadlines to providers, departmental leadership, and relevant stakeholders.

• Serve as a departmental resource for onboarding, credentialing, privileging, and enrollment processes, providing guidance on documentation requirements, procedures, and timelines.

• Collaborate with centralized credentialing, Medical Staff Services, payer enrollment, compliance, billing, and operational teams to resolve provider participation issues.

• Identify recurring workflow or documentation issues and recommend improvements to tracking, communication, and credentialing processes.

• Perform other credentialing, onboarding, and operational support duties as needed for the department and Faculty Group Practice.

Minimum Qualifications:
To qualify you must have a Bachelors degree and/or relevant experience or an equivalent combination of education and experience. Computer skills and proficiency in Microsoft Office programs, especially Word and Excel. Good communication and interpersonal skills; detail oriented and very well organized are required skills.

Preferred Qualifications:
Preferred Qualifications:
Minimum of 12 years of experience in healthcare administration, provider onboarding, provider enrollment, credentialing support, medical staff services, or related healthcare operations preferred. Knowledge of provider onboarding, privileging, enrollment, credentialing, and payer processes within a healthcare or academic medical center environment preferred. Experience handling confidential information and maintaining accurate records and documentation in accordance with organizational requirements. Strong organizational, time-management, and prioritization skills, with the ability to manage multiple responsibilities and deadlines in a fast-paced environment. Excellent written and verbal communication skills, with the ability to interact professionally and effectively with providers, leadership, internal stakeholders, and external agencies. Strong attention to detail and problem-solving skills, with the ability to identify discrepancies, follow through on outstanding items, and support timely resolution.Ability to work independently, demonstrate initiative, and collaborate effectively with cross-functional teams. Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook, as well as experience using electronic databases and information-management systems. Knowledge of Epic preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,204.70 - $79,844.90 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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