Credentialing Specialist | Work from Home

Job Description: Gather required enrollment documents from new clients. Assist in completing enrollment forms. Maintain accurate and current client information using spreadsheets and/or online databases. Respond to general inquires as the in-house knowledge source on client’s enrollment particulars. Identify and report issues to appropriate departments and management leadership. Build and improve working relationships with insurance company enrollment staff. Maintain confidentiality of client information by adhering to strict, established regulations. Follow teams and/or client’s proper procedures, policies, and methodologies as instructed. Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements. Conduct presentations and engage in occasional client interactions, as needed. Follow team and/or client’s proper procedures, policies, and methodologies as instructed. Performs other related duties as necessary or assigned Minimum Qualifications: Credentialing Experience in a BPO is preferred, but not required Understanding of and/or experience in the US Healthcare industry is preferred, but not required Adept in both spoken and written English Proficient in MS Word, MS Excel, Windows file navigation Detail-oriented Amenable to work graveyard or shifting schedules Able to Work From Home, must have a reliable internet connection Perks and Benefits: Maternity & Paternity Leave Government Contribution (SSS, Pag-ibig, Philhealth) 13th Month Pay Paid Holidays Bereavement Leave Paid Vacation Leave Paid Sick Leave Work from Home Others: Equipment/ company computer is provided Night shift differential pay Php 1,000 De Minimis Php 1,000 monthly bonus upon regularization HMO upon regularization