Credit Administrator

SMS Equipment is seeking an experienced Credit Administrator to support the effective management of customer credit and accounts receivable. This role combines collections, credit investigation, payment processing, account reconciliation, and close partnership with customers, branches, Sales, and Accounting. It is well suited to a detail-oriented credit professional who can apply established procedures, exercise sound judgement, and communicate clearly in a deadline-driven environment.

Work Location: Acheson, AB.
Salary: $60,000 to $72,000 per annum.
Work Arrangement: Hybrid - providing the flexibility to work remotely up to 2 days per week.
Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch.

What You'll Do

• Review accounts receivable reports, identify overdue balances, contact customers regarding late payments, and escalate problem accounts when standard collection methods are unsuccessful.
• Partner with branch teams to resolve customer disputes, reconcile short payments, and prepare month-end dispute reporting.
• Investigate new and increased credit requests by reviewing credit applications, obtaining required external reports, evaluating credit references, and confirming customer purchase requirements with branches.
• Establish approved credit limits in the applicable system and communicate decisions to customers using standard credit notices.
• Review requests to release orders over approved credit limits, provide overrides within established authority, follow up on problem accounts, and escalate denials for review.
• Process customer payments, including rental and credit card payments, support payment application activities, and complete daily cash reconciliation reporting.
• Provide account commentary and reporting support, including information for significant accounts, and assist Sales and Accounting with assigned projects.

What You Bring

The successful candidate will bring 3-5 years of credit experience, including hands-on collections and credit administration experience. Other qualifications include:

• Advanced knowledge of credit practices, procedures, and applicable legal requirements.
• Experience investigating credit applications, evaluating credit references, assigning or recommending credit limits, and managing accounts against established limits.
• Experience with accounts receivable monitoring, customer collections, dispute resolution, payment processing, and account reconciliation.
• Strong customer service and relationship-building skills with internal and external customers.
• Advanced working knowledge of spreadsheets, word processing, and other business software; experience with credit or ERP systems is an asset.
• Excellent verbal and written communication, interpersonal skills, accuracy, and attention to detail.
• Ability to work constructively across departments and manage strict deadlines in a demanding environment.
• Equipment distribution or related industry experience is an asset.
• Bilingualism is an asset.

This position is classified as an Individual Contributor role in SMS Equipment's competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment

Candidates may be required to complete:

• Credit check
• Criminal record check

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.