Credit Analyst, Bilingual - ACC
- Salary
- CA$45K–CA$55K
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Salary Range: $45,000.00 To $55,000.00 Annually
The CanCap Group (“CanCap”) is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries.
We are a company of innovators. We learn from each other, respect each other, and create together. When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We seek to find the best people and the right methods that allow us to meet this goal and look to the future for growth.
About the Role:
What your day and week could look like
Reporting to the Credit Manager, a Bilingual Credit Analyst plays an essential role in executing on risk strategy while weighing situational risk and issuing quality approvals that expand our portfolio. This includes:
- Reviewing and adjudicating vehicle loan applications by assessing customer's credit worthiness based on credit history, affordability, and collateral valuation
- Ensuring loan applications are decisioned accurately and timely in a fast-paced environment and in accordance with the company’s policies and procedures
- Conducting preliminary validation of application details
- Communicating with dealers and sales team regarding active applications over the phone and through email
- Answering and responding promptly to inbound calls from dealer partners for prime credit activities.
- Making outbound calls to dealer to obtain additional information regarding applications and negotiate the terms of credit approval.
- Balancing your attention between new applications, resubmissions, and any rush requests
- Handling all customer requests with service excellence in a timely manner
- Working in a face-paced environment to achieve departmental service level goals.
- Displaying a commitment towards teamwork and collaboration.
What you bring
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset
This role is a hybrid work structure, with 50% of your time spent in office and 50% working from home. This could change based on the needs of the business.
To be considered for employment you will need to successfully pass a criminal background check and validate your work experience.
Next Steps
Adding to our team is one of the important steps that happens in our business. We’ve taken time to be purposeful and thoughtful with this job posting. Please take time to do the same with your application. Help us understand how you see your work experience as relatable to this job posting. Help us understand how you would be a great addition to our team.
Diversity and Inclusion
The CanCap Group and our subsidiaries are an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
Thank you to all interested applicants. Only candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.
Candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.
Use of Artificial Intelligence
Please note that CanCap may use artificial intelligence (AI) tools to help screen, assess, or select applicants during the recruitment process. All hiring decisions are made by our team.
