Credit Analyst I

Job Description

Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. You will be driving cash flow, minimize credit risk, and supporting business growth through effective Accounts Receivable management, credit governance, and customer partnerships. You will also act as a trusted business partner to Sales and customers, balancing commercial objectives with sound risk management.

Job responsibilities include:

• Own the end-to-end Accounts Receivable portfolio, driving timely collections, reducing overdue balances, and achieving DSO and cash collection targets.
• Perform proactive collection activities, customer engagement, and escalation management to maximize cash recovery and improve working capital.
• Analyze customer aging, reconcile outstanding balances, identify root causes of disputes, and drive swift resolution with internal stakeholders and customers.
• Assess creditworthiness of new and existing customers, recommend appropriate credit limits, and implement risk mitigation strategies.
• Lead periodic credit reviews with Sales teams to ensure exposure remains aligned with business objectives and company credit policies.
• Manage order releases by balancing customer service requirements with financial and credit risk considerations.
• Monitor delinquent accounts, develop recovery plans, and influence stakeholders to drive accountability and collection outcomes.
• Generate insightful AR, collection, and credit risk reports to support management decision-making.
• Manage intercompany billing activities and ensure timely settlement of receivables.
• Support internal and external audit requirements, ensuring compliance with policies, controls, and governance standards.
• Partner closely with Sales, Customer Service, Finance, and customers to resolve issues, improve customer experience, and safeguard company assets.
• Deliver credit policy training and risk awareness sessions to commercial teams.
• Execute month-end closing activities, including doubtful debt provisions, accruals, and accounting journals.
• Support business initiatives, projects, and management reporting requirements as needed.
  
  

Continuous Improvement & Value Creation

• Champion continuous improvement through Lean methodologies, automation, standardization, and process optimization.
• Identify and implement opportunities to improve productivity, strengthen controls, and enhance service delivery.
• Leverage data-driven insights to drive operational excellence, working capital improvements, and value creation.
• Contribute to transformation initiatives and cross-functional projects that enhance end-to-end Order-to-Cash performance.
  
  

Skills, Competencies & Attributes

• Strong financial acumen with proven analytical and problem-solving capabilities to assess credit risk and improve cash flow performance.
• Proactive, resilient, and results-driven, demonstrating strong ownership, accountability, and decision-making skills.
• Effective stakeholder management, negotiation, and influencing capabilities across customers, Sales, and cross-functional teams.
• Excellent communication and relationship-building skills, with the ability to balance customer experience, commercial objectives, and risk management.
• Continuous Improvement mindset focused on process optimization, operational excellence, automation, and value creation.
  
  

To succeed in this role, you will need the following qualifications:

Required Qualifications & Experience

• Bachelor's Degree in Accounting, Finance, Business, or a related discipline.
• 3 - 5 years of experience in Credit, Collections, Accounts Receivable, or Order-to-Cash functions.
• Strong understanding of credit risk management, collections strategies, internal controls, and credit governance.
• Experience working in FMCG, GBS, or multinational environments is preferred.
• Proficient in SAP, Microsoft Excel, and reporting/analytical tools.
  
  

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website. [If unable to post via the careers site, please include local posting details]

And finally, the fine print….

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role.

Primary LocationKuala Lumpur Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time