Credit and Collection Assistant

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

In this role, you will:

• Manage collection activities and customer accounts, including outstanding and overdue receivables, cash application, account reconciliations, adjustments, credit notes, and collection claims.
• Evaluate and release orders blocked by the system based on credit risk, ensuring compliance with company policies and legal requirements.
• Analyze customer accounts and payment trends to identify overdue balances and determine the most effective collection approach.
• Partner with customers and internal teams to resolve billing, pricing, payment, and product delivery discrepancies.
• Process customer refunds and review account adjustments as needed.
• Prepare and submit Accounts Receivable reports, identify non-payment trends, and collaborate with internal partners to address root causes.
• Build effective working relationships with Sales and other business areas to support collection activities and resolve account issues.
• Identify opportunities for process improvement and automation within Credit & Collections and Order to Cash activities.

What we look for:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• 2+ years of experience, ideally in FMCG / Consumer Goods.
• Knowledge of Credit & Collections, Accounts Receivable, and billing processes.
• Experience with SAP and Excel.
• Strong analytical, organizational, and communication skills.
• Customer-focused and results-oriented mindset.
• Intermediate English level.
  

Workplace type:

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Benefits we offer to help you be well and thrive:

• Competitive compensation

• Generous 401(k) program in the US and similar programs in international

• Health benefits and programs that support both your physical and mental well-being

• Flexible work environment, depending on your role

• Meaningful opportunities to keep learning and growing

• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

About Us

Who we are.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here.

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights.

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com. Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.