FI
Credit Control Agent
- Hiring from
- Ireland
- Work type
- Hybrid
- Posted
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About The Role
Flogas is seeking to recruit a Credit Control Agent to join our LPG division. This is a fast-paced role focused on managing customer accounts, reducing outstanding debt and delivering excellent customer service across a portfolio of domestic and commercial customers.
About The Role
Flogas is seeking to recruit a Credit Control Agent to join our LPG division. This is a fast-paced role focused on managing customer accounts, reducing outstanding debt and delivering excellent customer service across a portfolio of domestic and commercial customers.
Key Responsibilities & Duties
Managing and reducing outstanding debt in line with company targets and KPIs
Managing a portfolio of customer accounts, proactively following up on overdue balances and agreeing payment arrangements where required
Ensuring Credit Policy and internal procedures are adhered to
Investigating and resolving customer account queries in a timely manner
Initiating and managing debt recovery actions, including disconnections and referrals where appropriate
Escalating accounts where appropriate for further debt recovery action
Working closely with internal departments to resolve account issues
Maintaining accurate customer records and account notes
Achieving individual and team performance targets and KPIs
General administration and ad hoc duties as required
About The Candidate
The ideal candidate will have previous experience in Credit Control or Accounts Receivable and possess a strong understanding of the debt collection process. They will be comfortable managing a portfolio of customer accounts and working towards individual and team targets.
The successful candidate will have excellent communication and customer service skills, with the ability to build positive relationships with customers and internal stakeholders. They will be highly organised, detail-oriented and capable of working independently while contributing effectively as part of a team.
A proactive approach, strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment are essential.
What we Offer
Competitive salary.
Performance-related bonus.
Training and professional development opportunities.
Career progression within a fast-growing renewable energy business.
Flexible and hybrid working arrangements.
Pension scheme.
Annual leave plus public holidays.
Employee wellbeing programme.
Opportunity to contribute to the transition to a low-carbon future.
Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Flogas is seeking to recruit a Credit Control Agent to join our LPG division. This is a fast-paced role focused on managing customer accounts, reducing outstanding debt and delivering excellent customer service across a portfolio of domestic and commercial customers.
About The Role
Flogas is seeking to recruit a Credit Control Agent to join our LPG division. This is a fast-paced role focused on managing customer accounts, reducing outstanding debt and delivering excellent customer service across a portfolio of domestic and commercial customers.
Key Responsibilities & Duties
Managing and reducing outstanding debt in line with company targets and KPIs
Managing a portfolio of customer accounts, proactively following up on overdue balances and agreeing payment arrangements where required
Ensuring Credit Policy and internal procedures are adhered to
Investigating and resolving customer account queries in a timely manner
Initiating and managing debt recovery actions, including disconnections and referrals where appropriate
Escalating accounts where appropriate for further debt recovery action
Working closely with internal departments to resolve account issues
Maintaining accurate customer records and account notes
Achieving individual and team performance targets and KPIs
General administration and ad hoc duties as required
About The Candidate
The ideal candidate will have previous experience in Credit Control or Accounts Receivable and possess a strong understanding of the debt collection process. They will be comfortable managing a portfolio of customer accounts and working towards individual and team targets.
The successful candidate will have excellent communication and customer service skills, with the ability to build positive relationships with customers and internal stakeholders. They will be highly organised, detail-oriented and capable of working independently while contributing effectively as part of a team.
A proactive approach, strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment are essential.
What we Offer
Competitive salary.
Performance-related bonus.
Training and professional development opportunities.
Career progression within a fast-growing renewable energy business.
Flexible and hybrid working arrangements.
Pension scheme.
Annual leave plus public holidays.
Employee wellbeing programme.
Opportunity to contribute to the transition to a low-carbon future.
Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
