CRM Analyst

Job Summary

We are searching for a driven and proactive individual to fill the CRM Developer role within the Office of Enrollment Management Strategic Communications and Initiatives. Reporting to the Associate Director of Enrollment Systems, this position will primarily focus on supporting the maintenance and implementation of key system functions within Technolutions Slate.

Responsibilities include ensuring data accuracy and integrity across various university systems and processes used in Enrollment Management, providing support for Slate portals, queries, reports, emails, events, forms, dynamic content, and automation to advance university objectives. Additionally, the role involves documenting processes, automation, and integrations, serving as a technical point of contact for troubleshooting and problem resolution, overseeing day-to-day operations, and maintaining data accuracy.

The anticipated annual salary range for this position is $70,000 to $75,000. The final salary offer will be determined based on relevant experience, internal equity, and available budget. This position offers flexibility to work in a hybrid or fully remote arrangement.

This position can be hybrid or completely remote.

About Us:

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

What Are We Looking For :

Education and Experience

Qualified candidates will need:

Bachelor's degree

At least four years (4) of relevant work experience are required for this position.

Candidates must have experience with the CRM Technolutions Slate.

Experience working in Higher Education, particularly in areas such as Admissions, Analysis and Reporting, Enrollment Management, or Financial Aid.

Knowledge of admissions operations, cycles, policies, and support activities is essential.

Additionally, proficiency in JavaScript, HTML, CSS, XML, SQL, Liquid Markup, and databases is required.

Skills required:

Possess responsiveness and adaptability, thriving in a dynamic environment with multiple priorities while effectively managing various projects.

Demonstrate a willingness to initiate projects from inception and contribute to project scoping, showcasing a proven ability to analyze business processes, procedures, and functions and make recommendations for improvement.

They should display eagerness to learn new technologies, processes, and applications, along with the capability to brainstorm and execute solutions while keeping sight of the broader strategic vision.

Embody objectivity, enthusiasm, commitment, flexibility, and proactivity, and be able to work independently and collaboratively.

It is imperative that they maintain a professional demeanor and foster effective collaboration with others

What is Helpful:

Candidates must have experience with SIS integration.

The ideal candidate will demonstrate a proven ability to think strategically and implement new processes, concepts, or office efficiencies, leveraging Technolutions Slate.

Familiarity with data integrations, including Web Services, APIs, and SFTPs, is preferred

What We Would Like You To Know:

Purdue University will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible for Overtime)
Retirement Eligibility: Defined Contribution Waiting Period
Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

For internal candidates that will be transferring between pay schedules (biweekly ↔ monthly; monthly↔ biweekly), please coordinate your transfer date with your new manager to ensure a smooth transition of pay, benefits, and retirement.

Career Stream

Professional 3
Pay Band S070
Job Code#20003736
Link to Purdue University's Compensation Guidelines: https://www.purdue.edu/hr/mngcareer/compguidelines/index.php

Who We Are :
Our team serves as a central hub for undergraduate recruitment communications while providing strategic oversight of CRM systems and technologies that support efficient operations and a cohesive student experience.
Through collaboration, innovation, and continuous improvement, we help advance Enrollment Management priorities by leveraging technology to streamline processes, strengthen data integrity, and improve how Purdue engages with prospective and current students.
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EEO
Purdue University is an Equal Employment Opportunity university.