CRM Specialist

About the Job:

Our client, a leading global fintech brand, is seeking a CRM Specialist to join their high-performing digital marketing team on a 12-month contract.

This is a hands-on execution role suited to someone who enjoys being in the platforms every day, building customer journeys, deploying campaigns, creating audience segments and ensuring a seamless customer experience across CRM and web channels.

Working alongside campaign, creative and technical teams, you'll play a key role in delivering targeted lifecycle marketing campaigns while helping maintain and optimise key digital experiences.

What You'll Be Doing:

• Building and deploying CRM campaigns, journeys and triggered communications
• Creating and managing audience segments for targeted campaign delivery
• Executing email, push notification and lifecycle marketing campaigns
• Running QA across CRM communications and digital experiences
• Monitoring campaign performance, reporting on key metrics and supporting A/B testing initiatives
• Managing website content updates and landing page builds through CMS platforms
• Supporting SEO initiatives and ongoing website optimisation

About You

You'll bring experience across CRM, email marketing, lifecycle marketing or marketing automation and enjoy working in a fast-paced environment where attention to detail is critical.

Ideally, you'll have experience with:

• CRM platforms such as Iterable, Braze, Salesforce Marketing Cloud, Campaign Monitor or Mailchimp
• Audience segmentation, customer journeys and campaign execution
• Basic HTML for email production
• CMS platforms such as Contentful, Builder.io or similar
• GA4 and digital marketing performance reporting
• 2-4 years' experience working across CRM, email marketing and marketing automation

Why Apply?

• Join a globally recognised fintech brand
• Work with leading CRM and marketing technology platforms
• Gain exposure across both CRM and web experience delivery
• Collaborative, high-performing team environment
• 12-month contract with flexibility and hybrid working

If you have experience in CRM campaign execution, email marketing, marketing automation, lifecycle marketing or customer journey campaigns, I'd love to hear from you.

Michael Hammond

mhammond@welovesalt.com