Custodial – Accounting Associate

Custodial – Accounting Associate Position Summary This position is primarily responsible for monitoring and managing the company’s custodial bank account balances as well as for identifying reporting issues in a timely manner to the Custodial Accounting Manager. The position will support the Custodial Account Manager but report to Director of Accounting. Essential Functions Complete complex month-end and ad-hoc reconciliations by account and by client, covering $200M+ combined balances with approximately 1K+ transactions per month, by designated deadlines. Review, identify, and communicate solutions and adjustments needed to clean up historical data in internal systems as needed Review and resolve client questions and concerns around plan funding transactions, prefund deposits, and other plan funding related topics Complete monthly expired plan review to ensure expired plans have a zero-dollar balance. This includes reviewing non-expired plans 1 year+ past their plan end date. Review terminated client listings monthly to ensure plan balances are resolved and any prefund deposits collected have been refunded net of any unpaid balances. Help COBRA Accounting team monitor and resolve stale, outstanding checks mailed to COBRA carriers Help complete monthly forfeiture and plan funding prefund deposit processes Help collection team contact and collect unpaid balances from clients during busy seasons Help the Custodial Accounting Manager complete unclaimed property analysis and reporting throughout the year Help review and contribute insight on how we can continue to enhance our current processes and controls to ensure they are best in industry, either independently or in tandem with other Navia department staff Other day-to-day duties and ad-hoc projects as assigned Requirements Demonstrated passion for account reconciliations, specifically bank account reconciliations. Expert knowledge of Microsoft Excel Experience and knowledge of QuickBooks (extensive knowledge is +) and Microsoft Word and Outlook Excellent attention to detail and critical thinking skills Strong analytical skills Ability to manage time, including but not limited to: Review and re-prioritize assigned tasks from day-to-day based on importance and urgency with limited direction from supervisor Work with minimal supervision Punctual, self-starter Strong written and verbal communications skills Ability to handle multiple tasks with tight deadlines without getting overwhelmed Positive attitude Independent/self-motivated and ability to work in team environment Willingness to work outside scheduled work hours as needed, especially during our busy season Role type Finance Role Accountant Locations Robinsons Cyberscape Gamma, Ortigas Center, Pasig City Remote status Hybrid Work Schedule 11:00pm - 8:00am Manila Shifting Schedule? false Shifts with Daylight Savings? true About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.