Customer Account Manager (m/f/x)

Responsibilities

• Responsibility for the key customer service account

• End-to-end management in coordination with the logistics support team regarding spare parts and services

• Regular contact with customers through conference calls and on-site visits

• Handling of order changes and customer complaints

• Monitoring of invoicing and contract fulfillment for customer orders

• Responsible for the sale of all new products, upgrades, and technical support opportunities

Qualifications

• Degree in engineering, business, or a technical field

• Several years of professional experience, in the aviation industry

• Enjoy working in an international, fast-growing environment with short decision-making processes

• Team-oriented mindset and a positive, hands-on attitude

• Ideally familiar with SAP

• Independent working style and willingness to take on responsibility

• Good command of English, both written and spoken, ideally Spanish

What we offer

1 day remote. Short paths, real team, real aircraft.

• Fly the Grob G115 in your free time (PPL holders) and access the TP flight simulator

• EGYM Wellpass, subsidised lunch on-site

• Company pension, accident insurance, disability insurance subsidy

• Flexitime with bridge days, working time account, childcare subsidy

• VIP tickets FC Bayern, employee referral bonus, corporate benefits platform

You work on technology that literally takes off. 50+ years of German aerospace engineering. Join us.

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