Customer Account Manager (m/f/x)

Customer Account Manager (m/f/x) You didn't build your aviation career to stay behind the scenes. The G120TP flies with military operators worldwide. Own the customer relationship end to end. Join Grob Aircraft. Apply today. Apply Now Responsibilities Responsibility for the key customer service account End-to-end management in coordination with the logistics support team regarding spare parts and services Regular contact with customers through conference calls and on-site visits Handling of order changes and customer complaints Monitoring of invoicing and contract fulfillment for customer orders Responsible for the sale of all new products, upgrades, and technical support opportunities Qualifications Degree in engineering, business, or a technical field Several years of professional experience, in the aviation industry Enjoy working in an international, fast-growing environment with short decision-making processes Team-oriented mindset and a positive, hands-on attitude Ideally familiar with SAP Independent working style and willingness to take on responsibility Good command of English, both written and spoken, ideally Spanish What we offer 1 day remote. Short paths, real team, real aircraft. Fly the Grob G115 in your free time (PPL holders) and access the TP flight simulator EGYM Wellpass, subsidised lunch on-site Company pension, accident insurance, disability insurance subsidy Flexitime with bridge days, working time account, childcare subsidy VIP tickets FC Bayern, employee referral bonus, corporate benefits platform You work on technology that literally takes off. 50+ years of German aerospace engineering. Join us. #LI-HK1 Abteilung Verwaltung Standorte Grob Aircraft SE Arbeitsort (Präsenz, Homeoffice...) Hybrid Beschäftigungsverhältnis Vollzeit Über Grob Aircraft SE Grob Aircraft entwickelt und fertigt seit über 55 Jahren hochleistungsfähige Flugzeuge aus Faserverbundwerkstoffen – von Schulungsflugzeugen bis hin zu Sondermissionsplattformen. Über 3.500 Flugzeuge weltweit wurden bereits ausgeliefert. Als Teil von Helsing verbinden wir bewährte Luftfahrtkompetenz mit modernster KI-Technologie. Gemeinsam entwickeln wir die CA-1 Europa – Europas erstes autonomes UCAV. Ein Programm, das europäische Verteidigungstechnologie neu definiert. Wofür wir stehen: Ingenieursexzellenz, technologische Souveränität und eine Unternehmenskultur, die auf Vertrauen, Eigenverantwortung und kurze Entscheidungswege setzt. Gegründet 1971 Mitarbeitende 360