Customer Advisor (Dutch)

Customer Advisor (Dutch) 🍽️ Customer Advisor (Dutch) 🇳🇱 🌍 Now partnering with a leading Outsourcing/BPO company! 📍 Athens, Greece | 🏢 Hybrid | ⏰ Full-time | 💰 Base salary Are you a Dutch-speaking customer service pro with a passion for hospitality? 🍕 We're looking for a Customer Advisor to support restaurant partners on a leading hospitality platform, acting as a true brand ambassador while delivering exceptional service! ✨ 📋 Duties & Responsibilities 👉 Handle customer inquiries via email, phone, live chat & messaging platforms 💬 👉 Provide professional technical support to restaurant partners using the hospitality platform 👉 Deliver excellent customer service while acting as a brand ambassador 👉 Resolve customer issues efficiently, quickly identifying customer needs 👉 Escalate complex technical or billing issues to the right internal teams 👉 Maintain accurate customer records and case documentation 👉 Ensure high-quality service while meeting productivity & performance targets 🎯 👉 Support restaurants with platform-related questions and operational requests ✅ Requirements 🔹 Native or fluent Dutch (C1+) with excellent written & spoken communication 🔹 English B2 minimum 🔹 Previous experience in customer service, hospitality, or customer relations 🔹 Strong customer-focused mindset with excellent communication skills 🔹 Excellent written communication for email support 🔹 Strong active listening and problem-solving skills 🔹 Good computer literacy 🔹 Ability to manage multiple tasks and prioritize effectively 🔹 Ability to work efficiently in a fast-paced environment 🔹 Understanding of handling sensitive customer data 🔹 High level of empathy, particularly in time-sensitive hospitality situations ❤️ 🎁 Benefits 💪 Access to corporate gym facilities 💵 Daily performance allowances based on office or hybrid presence 🏆 Performance-based bonuses and additional incentive programs 🎓 Structured onboarding and training support ✨ And many others! 📩 Ready to bring your Dutch language skills to the hospitality tech world? Apply now! #CustomerAdvisor #DutchJobs #AthensJobs #GreeceJobs #HospitalityJobs #CustomerService #HiringNow #BPOJobs #TechSupport #BrandAmbassador Department Information & Technology Role Customer Service Locations Athens Remote status Hybrid Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A