Customer Agent

Our client Trivium, built by a team of experts, is passionate about helping people scale and grow their businesses. Using our established analytical systems and a customized strategy for digital marketing and PPC management, our goal is to generate successful outcomes for Amazon brands. Were looking for an extremely dedicated individual to join our team as a Reviews Acquisition Specialist/ Online Communication Specialist. If social media written communication is your passion, and you would like to work with a very dedicated team, we need your help and your ideas! Be a part of a fast-paced, growing team that provides a solid work-life balance. RESPONSIBILITIES - Finding potential leads & sending tailored messages to them (on Instagram) - Conducting the conversation as the prospects reply (on Instagram) - Inputting all data in dedicated databases - Arranging giveaways with relevant influencers - Researching market for brands from different niches: target customers, competitors, influencers/ celebrities, relevant #hashtags - Planning and following the strategy - Reporting to supervisor REQUIREMENTS - Availability to work US hours (5am-1pm PST) & answer clients on rolling basis as they message us on Instagram - Fluent English (written and verbal) - Passion for talking with people and sales - Self-organization, attention to details, result orientation - Basic Excel skills COMPENSATION & BENEFITS - Competitive salary (800-1000 USD/month) - Full time position - Remote work year-round - 4 weeks paid vacation/year - 9 paid National Holidays - Professional development - This will be a remotely administered FULL TIME (40 hr/week) position with an immediate starting date upon hire. You will need to be able to accommodate different schedules and time zones. You will need a quiet workspace with fast internet, a webcam, and a microphone for video.