Customer Care Intern

Customer Care Intern 👋 About Lizy LIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that. At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in 2019, we've been on an unstoppable growth journey, driven by bold ambition and relentless innovation. Our vision? To become the #1 digital car leasing platform in Europe. Customers love us: over 250 glowing reviews and an average rating of 4.7 stars say it all. Headquartered in Brussels, we’ve already expanded into Paris and Amsterdam—and we’re just getting started. Backed by over €40 million in funding and powered by a dream team of top talent from Google, McKinsey, Bain, Deloitte, Cowboy, Teamleader, and more, we’re building the future of car leasing. LIZY values 🥳 Fun (Have it): Enjoy the ride - life is short. 🎁 Feedback (Give it): Feedback is the breakfast of champions. Always assume positive intent. 🏋 Personal Growth (Master it): Never stop learning and improving. 🔥 Wow (Deliver it): Actually make our customers say "WOW". 🏋️‍♂️ Drive (Show it): Show commitment and bring everything you have. Do what you say and say what you do The Position LIZY is looking for a Customer Care Intern to join our team. You'll assist the local Care team in Brussels with daily contract management (extension, changes,...). Execute daily administrative tasks. Answer client questions via phone and email to ensure smooth customer service. Coordinate with partners to ensure a seamless end-of-contract experience. 🙍‍🙋‍♂️About you Experience: You are a student looking for a 6-months internship Entrepreneurial: You love the idea of being part of a Start-Up solving complex problems in a fast-growing environment. Team: You thrive in being part of a small team working from an amazing office in the famous Flagey-building! Work ethic: You have a true problem solving-mentality and are ready to go the extra mile to help our customers. Passion for cars is a plus! Fluent in French and English; Dutch is a plus. 🤩 Perks and Benefits At LIZY, we know that building a winning business starts with building an incredible team. That’s why we go the extra mile to make sure our people are supported, empowered, and inspired—every single day. Here’s what you can expect when you join us: 🏢 Cool Offices in the Heart of Brussels: Expect a vibrant atmosphere, awesome colleagues, specialty coffee, premium tea, and lunch paid by the company every Wednesday. ☀️ Flexible Work, Your Way: You can work remotely up to 2 days a week. 💻 Top-Tier Tools: We equip you with the best: MacBook, external monitor, iPhone, and anything else you need to do your best work. 🎉 A Culture That Actually Cares: Expect positivity, transparency, and support—because we believe great things happen when people feel good at work.chance to own a piece of the journey. We care about each other and we show it—through weekly team lunches, monthly All Hands meetings with cake and drinks, and fun team-building events throughout the year. LIZY is more than just a workplace—it’s a place where people grow, thrive, and enjoy the ride. Ready to join us? Department Customer Success Role CS intern Locations Brussels Remote status Hybrid About LIZY Our focus is to enable SMEs and independents to concentrate on what really matters. We put all our efforts to ensure that ordering a car through LIZY is as easy as ordering a toaster on Amazon! Founded in 2019 Co-workers 60