Customer Care Representative with German

Customer Care Representative with German German-speaking B2B professional, combining customer ownership, order management and cross-functional coordination in an international environment Customer Care Representative with German 🇩🇪 We’re looking for an experienced B2B Customer Service / Customer Care / Order Management professional to support German-speaking customers within an international organisation. Location: Warsaw What will you do? • Act as the main point of contact for B2B customers in the German-speaking market • Process and monitor customer orders in ERP/CRM systems • Coordinate order fulfilment with Sales, Logistics, Finance and Supply Chain teams • Manage delivery updates, customer queries and complaints • Support payment-related issues and maintain accurate customer data • Identify opportunities to improve processes and customer experience What are we looking for? ✓ 3–5 years of experience in Customer Service, Customer Care, Order Management or a similar role ✓ German – C2 ✓ English – C1 ✓ Experience with ERP/CRM systems ✓ Experience working in an international environment ✓ Strong organisational and problem-solving skills Experience in an industrial or manufacturing environment is an advantage. BPO, Shared Services or consulting backgrounds are also welcome. What’s on offer? 🏢 Hybrid model – 4 days in the office / 1 day remote 🎓 100% funding for further education 🌍 Sponsored language courses & international development opportunities 📈 Employee Stock Purchase Plan 🏥 Private healthcare 🍽 Lunch card 📚 Comprehensive onboarding & product training 🚀 Internal and external career development opportunities Locations Wrocław, Warszawa Remote status Hybrid Wrocław Warszawa About Talangeo Our mission is to make recruitment a powerful tool for business development and to show you all the benefits of choosing an external recruitment partner. Deliver an excellent candidate journey and find a matching work environment are our priorities while recruiting.