Customer Data Officer

Role Description The Customer Data Officer is a part-time, remote role responsible for overseeing the quality, consistency, and security of customer data across systems. Daily activities include managing data entry standards, maintaining customer records, and monitoring data accuracy through regular checks and reports. The role involves analyzing customer data to identify trends and insights, supporting decision-making, and recommending improvements to data processes. The Customer Data Officer will collaborate with cross-functional teams to ensure data governance policies are followed, document procedures, and communicate data-related updates clearly to stakeholders.

Qualifications

• Strong skills in Data Governance and Data Management to establish standards, policies, and procedures for customer data.
• Proficiency in Data Analytics and Analytical Skills to interpret data, generate reports, and support business insights.
• Effective Communication skills to explain data concepts to non-technical stakeholders and collaborate with multiple teams.
• Familiarity with customer databases, CRM systems, or similar tools, and basic knowledge of data privacy and compliance principles.
• Attention to detail, organizational skills, and the ability to work independently in a remote, part-time capacity.
• Previous experience in a data-focused role (e.g., data analyst, data steward, or CRM specialist) is beneficial.
• Relevant education in information systems, data analytics, business, or a related field is an advantage.