Customer Development Lead - Amazon

Job Description:

Amazon Customer Business Lead, Sales is responsible for delivering the in-year Amazon US PnL for the confectionery business, negotiating and executing Joint Business Plans (JBP), managing terms and cost prices, overseeing S&OP, financial management, and customer engagement. This role will collaborate with internal and external partners to influence and achieve these objectives.

What are we looking for?

• 8+ years of experience in CPG sales
• Experience serving as a technical or business leader within a headquarters-based sales organization.
• Lead Key Account Management experience (Large & Small)
• Experience managing customer P&Ls and delivering profitable business growth.
• Experience in Customer Marketing and commercialization strategies.
• Strong strategic planning, commercial negotiation, and financial management capabilities.
• Expertise in customer account management and category leadership.
• Excellent communication, relationship-building, and influencing skills.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Ability to travel 25% of the time

What will be your key responsibilities?
This role is responsible for leading the Amazon Confectionery Business’ full sales strategy & execution:

· Leading new thinking and approaches to annual account business planning that delivers continual growth, customer satisfaction, return on investment and solutions for customer.

· Bringing analytical discipline, innovation and creativity to annual account business planning/ product launches/daily operations to proactively and consistently exceed expectations of customer.

· Aligning business priorities with the Amazon Sales Director and working in conjunction with the Salty & Seasonal account managers to ensure a cohesive sales plan is developed and executed.

Also responsible of the full execution of the everyday confectionery business’ strategies/priorities/objectives to include:

· Create & implement customer solutions for profitable sales growth for the confectionery assortment, pricing, promotion and seasonal merchandising that are created and executed to achieve customer objectives, category leadership and company objectives.

· Influence the customer to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company; role model customer management.

· Oversee forecasting, business analytics, and operational execution to ensure continuous improvement and proactive business management.

· Leverage insights of team members, data (data analyses, trends, etc.) and resources (internal sales, Category Development, etc.) to continually bring new growth ideas to customer and company; incorporate in all customer solutions.

· Manage customer trade investments and budgets in compliance with internal controls and external requirements.

· Own gross and net revenue forecasting, trade investment management and delivery of financial commitments in partnership with Finance, Revenue Growth Management and Sales Planning.

· Lead process optimization for the DCOM Sales teams, developing & influencing development of new tools and processes including NBA agent & E-Forecasting.

· This role collaborates with multiple cross-functional teams, including Shopper marketing, Supply, Finance, Category management & Digital Merchandising

• This role interfaces with Platinum, Gold, and all other customers at the headquarter level.

• This role has a considerable impact on sales organization and a considerable impact on the company.

This role reports to the Amazon Director and is part of the Digital Technologies Organization.

What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the below range, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position and employee’s work schedule). Subject to the terms and conditions of the applicable policies and plans then in effect, and depending on the position offered and the employee’s work schedule (i.e., part-time schedule), eligible employees are automatically enrolled in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents, and may be eligible to take up to 18 weeks of paid parental leave. Employees will also receive the following paid-time off (which may be prorated based on start date and the employee’s work schedule): 120 hours of vacation per year, paid sick time for eligible Associates of 100% pay continuation for a maximum of 40 hours per calendar year, and 12 paid holidays throughout the calendar year that include both fixed and flexible holidays.

About Us