Customer Development Services Analyst
- Hiring from
- Colombia
- Work type
- Hybrid
- Posted
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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.
Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.
Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.
A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
No Relocation Assistance Offered
Job Number #177126 - Cali, Valle del Cauca, Colombia
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Position: Customer Development Services Analyst
Location: Cali, VAC, COL (Cali_COL)
Role Summary
As a Customer Development Services Analyst, you will provide critical operational and technical support for receiving, validating, processing, and uploading commercial transaction data into enterprise and integration platforms (such as TSOL, DOMO, and Snowflake). In this role, you will ensure the integrity, consistency, and timeliness of commercial databases required for sales and inventory closings, while overseeing Sell-Out data platforms, managing vehicle fleet operations, and controlling non-operational budgets across Peru and Bolivia.
Main Responsibilities
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Commercial Closings & Reporting: Collect and consolidate customer closing files (ITT Bolivia), validating data inputs and preparing standardized reports for Domo integration.
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Sell-Out Data Management: Execute the periodic loading, reconciliation, and validation of Sell-Out data within the Domo platform for Peru and Bolivia operations.
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Portal & User Administration: Manage the DCT platform (Data Sell-Out), overseeing system maintenance, access control, and user profile management.
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Master Data Governance: Maintain and process the onboarding of new commercial clients and sales executives within the DCT platform.
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Budget Tracking & Control: Plan, monitor, and execute budgetary tracking for Non-Operational Expenses (NVOs Perú), including vehicle renting, fuel, Carvajal, ITB, and overall operational spending.
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Fleet Lifecycle Management: Supervise corporate vehicle administration by monitoring preventive and corrective maintenance schedules, mileage tracking, fuel consumption, and incident resolution.
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Organizational Chart Administration: Regularly maintain and update the organizational structures and headcount charts for Peru and Bolivia commercial teams.
Required Qualifications
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Education: Bachelor’s degree in Systems Engineering, Computer Science, Business Administration, Accounting, or a related field.
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Experience: Demonstrated professional experience in commercial data administration, operational IT support, or bulk database processing.
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Technical & Analytical Skills: Advanced proficiency in MS Excel and Google Sheets, with proven capability in managing, validating, and cleaning large, complex datasets with high attention to detail.
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Execution & Planning: Strong problem-solving abilities, structured priority-setting skills, and the capacity to operate effectively both independently and within regional, multicultural teams.
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Language: High-Intermediate English proficiency (written and spoken).
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Communication: Excellent verbal and written communication skills to liaise with commercial stakeholders and cross-functional teams.
Preferred Qualifications
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Industry Domain: Prior experience in commercial analytics, sales operations, or consumer insights.
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Technical Systems: High proficiency with enterprise reporting platforms (DOMO, Tableau, Power BI, Looker Studio) and data environments (Snowflake, TSOL, DCT).
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Advanced Methodologies: Practical experience or foundational coursework in Data Science, data modeling, or predictive business analytics.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
