customer engineer

turbopuffer is looking for someone to help our customers succeed. what you'll do: debug customer issues, optimize queries write examples for our docs live in customer slack channels, helping to solve problems own customer outcomes must have: typist - you can write well and can explain complex ideas simply linux - you're comfortable in terminals and reading logs python or javascript/typescript - for reproducing issues and building solutions human - you build trust and keep things productive when everything's on fire systematic - you methodically work through problems until you've found the root cause nice to have: k8s experience vector search or full-text search background experience with the major cloud platforms tpuf is hardcore & whimsical. we value: overstep > understep show > tell complexity is earned showing up as part of our customer’s team making stuff easy to react to