Customer Logistics Manager

For one of our clients, a global pioneer in pharmaceuticals, we are currently looking for a

Customer Logistics Manager.

General Information:

• Start date: asap
• Latest start date: 01.11.2026
• Duration: 12 months with the possibility of extension
• Work location: Kaiseraugst
• Workload: 100%
• Home Office: possible, max 40%
• Working hours: Standard
• Department: PTSL
• Team: Supply Chain Operation Direct Market ( approx 15 people)

About the job:

The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply.

Key responsibilities include coordinating upstream replenishment, maintaining master data and supply chain setups, optimizing the cost-to-serve model, and leveraging data analytics and technology to drive efficiency and meet service goals in collaboration with local and global stakeholders.

Tasks & Responsibilities:

• Ensure global market supply to third party customers on time in full at the right quality and cost
• Partner with different interfaces for upstream replenishment coordination from central packaging
• Continuously improve the cost-to-serve-model (incl. KPI metrics).
• Leverage data for decision making by using e.g. analytics, simulation tools and customer insights
• Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data
• Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan
• Ensure appropriate supply chain set-up (incl. e.g. master data)

Must Haves:

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (or equivalent specialized training).
• Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry.
• SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics.
• Professional fluency in English (written and spoken); German is a plus.

Sounds interesting? Apply now – we’re looking forward to receiving your applications!

Application Submission Deadline: 02.11.2026