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Customer Relationship Management Business Analyst
- Salary
- Up to €60K
- Hiring from
- Ireland
- Work type
- Hybrid
- Posted
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Salesforce Business Analyst – Dublin
Location: Dublin (Hybrid: 3 days in office)
Salary: Up to €60,000
We are looking for an experienced Salesforce Business Analyst to join a growing team in Dublin, supporting the ongoing development and optimisation of a Salesforce Sales Cloud and Service Cloud environment.
Key Responsibilities:
* Gather, analyse and document business requirements from key stakeholders.
* Translate business needs into Salesforce solutions and functional specifications.
* Work closely with Salesforce Administrators, Developers and business teams.
* Identify opportunities to improve processes, automation and user experience.
* Support UAT, system enhancements and ongoing Salesforce projects.
Requirements:
* Previous experience as a Salesforce Business Analyst.
* Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
* Experience gathering requirements, mapping processes and writing user stories.
* Excellent stakeholder management and communication skills.
* Understanding of Salesforce configuration, workflows and automation.
Salary: Up to €60k + benefits
Working Model: Hybrid – 3 days per week in Dublin office.
Location: Dublin (Hybrid: 3 days in office)
Salary: Up to €60,000
We are looking for an experienced Salesforce Business Analyst to join a growing team in Dublin, supporting the ongoing development and optimisation of a Salesforce Sales Cloud and Service Cloud environment.
Key Responsibilities:
* Gather, analyse and document business requirements from key stakeholders.
* Translate business needs into Salesforce solutions and functional specifications.
* Work closely with Salesforce Administrators, Developers and business teams.
* Identify opportunities to improve processes, automation and user experience.
* Support UAT, system enhancements and ongoing Salesforce projects.
Requirements:
* Previous experience as a Salesforce Business Analyst.
* Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
* Experience gathering requirements, mapping processes and writing user stories.
* Excellent stakeholder management and communication skills.
* Understanding of Salesforce configuration, workflows and automation.
Salary: Up to €60k + benefits
Working Model: Hybrid – 3 days per week in Dublin office.
