Customer Service &Activation Specialist.

Stryve is looking for a Customer Success & Activation Specialist to join our growing team and help drive merchant engagement and activation.

Key Responsibilities:

• Contact merchants referred by the Sales Team and explain Stryve's products and services.

• Verify sales visits and ensure proper follow-up with potential merchants.

• Support newly onboarded merchants during activation and setup.

• Follow up with inactive merchants and encourage them to start using the platform.

• Build strong relationships with merchants and understand their business needs.

• Handle merchant inquiries and coordinate with internal teams when needed.

• Maintain accurate records of calls, follow-ups, and merchant activities.

• Contribute to improving merchant activation and retention rates.

Requirements:

• 1+ year of experience in Customer Service, Customer Success, Tele-Sales, Call Center, or Account Management.

• Excellent communication and persuasion skills.

• Strong follow-up and relationship-building abilities.

• Comfortable working remotely and managing daily tasks independently.

• Good computer skills and experience using CRM systems is a plus.

• FinTech, E-commerce, or Digital Services experience is a plus.