Customer Service Advisor (French)

Customer Service Advisor (French) 📞 Customer Service Advisor (French) 🇫🇷 🌍 Now partnering with a leading Outsourcing/BPO company! 📍 Athens, Greece | 🏢 Hybrid | ⏰ Full-time | 💰 Base salary Are you a French-speaking customer service pro with a warm, professional touch? ☎️ We're looking for a Customer Service Advisor to deliver exceptional support and build lasting customer relationships in a vibrant Athens setting! ✨ 📋 Duties & Responsibilities 👉 Manage incoming customer calls and emails professionally and promptly 📧 👉 Identify customer needs and provide appropriate solutions 👉 Build sustainable customer relationships through clear, effective communication 👉 Provide accurate and complete information using internal tools & processes 👉 Meet individual and team performance targets & quality standards 🎯 👉 Maintain accurate records of customer interactions and account activities 👉 Follow internal communication procedures, guidelines, and policies ✅ Requirements 🔹 Native or near-native French speaker, excellent communication & natural accent 🔹 Good command of English 🔹 Previous customer service experience considered an advantage 🔹 Strong phone communication and active listening skills 🔹 Customer-oriented mindset, able to adapt to different customer profiles 🔹 Good MS Office skills 🔹 Ability to multitask, prioritize, and manage time effectively 🔹 Dedicated, professional setup suitable for hybrid work 🎁 Benefits 🏢 Hybrid working model 💰 Competitive salary package & monthly performance bonus 🍽️ Daily meal voucher 🏥 Private health insurance including dental and optical care 💪 Free gym access, well-being activities & rooftop cinema with Acropolis views 🏛️ ✈️ Relocation support ✨ And many others! 📩 Ready to bring your French language skills to a stunning Athens workplace? Apply now! #CustomerServiceAdvisor #FrenchJobs #AthensJobs #GreeceJobs #CustomerService #HiringNow #BPOJobs #RelocationSupport #HybridWork Department Information & Technology Role Customer Service Locations Athens Remote status Hybrid Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A