Role Overview
We are looking for a
Client Success Specialist
with a flair for real estate to act as the primary point of contact for our French-speaking investors in Thailand.
Unlike a traditional "hard-sales" role, this position focuses on
premium support, trust-building, and seamless coordination
.
You will guide prestigious clients through their investment journey, ensuring they feel supported from their first inquiry to the moment they receive their keys.
Key Responsibilities
Bespoke Client Concierge:
Act as the dedicated advisor for French-speaking leads. Listen to their investment goals and provide tailored property selections in Bangkok and across Thailand.
End-to-End Support:
Manage the entire client relationship cycle. You aren't just selling; you are navigating the complexities of Thai real estate on their behalf.
Transaction Coordination:
Liaise between the client, property developers, and legal teams. Ensure all documentation is clear, translated (mentally or formally), and that the process remains stress-free for the investor.
Virtual & Physical Showings:
Organize and conduct high-end property tours—whether in person in Bangkok or via immersive video calls for overseas clients.
Post-Sale Relationship:
Maintain contact after the transaction to assist with handover, property management transitions, and ensuring long-term client satisfaction (referral-based mindset).
Candidate Profile
Linguistic Mastery:
Native or Bilingual French
is mandatory. Professional fluency in
English
is required to coordinate with local Thai developers and legal partners.
The "Service" DNA:
You come from a background in luxury hospitality, premium client support, or high-end account management. You understand that "luxury" is found in the details and responsiveness.
Real Estate Savvy:
Basic knowledge of the Thai property market, local taxes, and ownership laws (Freehold vs. Leasehold) is a significant plus.
Tech-Fluent:
Comfortable using CRMs (HubSpot, Salesforce, or similar) and digital communication tools to maintain a rigorous follow-up.
Autonomous & Rigorous:
As a freelancer with a base salary, you are expected to manage your own schedule with the discipline of a business owner.
Why Join Us?
Financial Stability & Upside:
Unlike 100% commission roles, we offer a
guaranteed monthly fixed base
to support your daily operations, plus a
lucrative commission shell
on every closed deal.
Prestige:
Work with a high-net-worth international clientele in one of the world's most dynamic real estate hubs.
Flexibility:
A freelance contract that allows for a degree of autonomy in how you organize your work, provided targets and client satisfaction levels are met.