Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

Hyatt Careers Careers Display Navigation Menu Hyatt.com Job Application Guidelines Language All Jobs University Programs Job Alerts Sign In Experience a "day in the life" of a Hyatt colleague through our Virtual Reality Experience . Close Virtual Reality Experience Notification View the ALGV-Hyatt Above Property Movement Guidelines . View the AMR-Hyatt Between Property Job Movement . Close Property Movement and Job Movement Notification If you're looking for a career with our Inclusive Collection, please view Inclusive Collection job postings . Close Inclusive Collection Job Postings Notification Home Search Job Details "I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France Return to Search Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role Hyatt Shared Service Centers Shared Services Center - Moore US - OK - Moore Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis Req ID: MOO001154 Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role on LinkedIn Tweet Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role on Facebook Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role via Email Summary Join Hyatt Hotels Corporation – Where Care Meets Opportunity We’re excited that you’re considering a career with Hyatt Hotels Corporation, a company where high expectations are not only met—they’re exceeded. Our guests choose Hyatt because of our caring and attentive associates, who deliver efficient service and create meaningful experiences every day. At Hyatt, we believe in empowering our people from day one. We provide the tools, support, and opportunities needed to make a real impact. Our associates enjoy a wide range of benefits, including: Health and welfare programs, Retirement savings plan, Educational assistance, Employee stock purchase program, 12 free room nights for full-time associates after 90 days, Wellness reimbursement and Community involvement opportunities. Located in Moore, Oklahoma , the Hyatt Shared Service Center supports over 200 Hyatt hotels across North and Latin America with accounting and customer service functions. Our team thrives in a performance-driven environment that offers career growth, job enrichment, and a supportive culture. This position begins on-site and transitions to a hybrid schedule after 90 days of service. You’ll work remotely on Mondays and Fridays , and in-office on Tuesdays, Wednesdays and Thursdays . To work remotely, you must meet our IT requirements, including: High-speed internet (DSL, Cable, or Fiber-Optic only) Cellular-based services are not permitted Certification of service may be requested STARTING WAGE- $17.50 PER HOUR This is an incredible opportunity to grow within a company recognized on Fortune’s “100 Best Companies to Work For®” list for eight consecutive years. Responsibilities: Respond to phone calls, emails, and additional guest inquiries Conduct in-depth research to resolve guest concerns Qualifications: High school diploma or equivalent 1+ year of customer service experience Ability to thrive in a fast-paced environment Proven track record of meeting or exceeding performance goals Strong multitasking skills with proficiency in multiple PC applications Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM. What You’ll Enjoy: Up to 16 days of paid time off in your first year, plus paid holidays Full healthcare benefits after 30 days Growth and Advancement opportunities as early as six months Free and discounted room nights, including Friends and Family discounts, at Hyatt locations worldwide Casual dress and a fun, inclusive work environment PerkSpot discounts at top retailers (Apple, AT&T, Verizon, and more) Paid parental leave and adoption assistance Tuition reimbursement Free access to Headspace for wellness and meditation Paid time for volunteer and community engagement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Proficient knowledge of computer applications Apply Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role on LinkedIn Tweet Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role on Facebook Share Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role via Email Expand to see more Equal Opportunity Employer All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please read our EEO Policy Statement (PDF) . For additional information read your EEO rights under the law (PDFs) . Caring For People (PDF) Reservations Modify/Cancel Retrieve Hotel Bill Customer Service Corporate Sites Careers Investor Relations Corporate Responsibility Hyatt Development Vacation Ownership Travel Agents What's New Newsroom New Hotels Explore More Featured Destinations All Inclusive Resorts Hyatt Residences Gift Cards Roomkey.com Privacy Policy Terms & Conditions Cookie Center Security & Safety Modern Slavery and Human Trafficking Do Not Sell My Personal Information © Copyright 2026, Hyatt - Careers. All rights reserved