Customer Service Representative

Description Infinity Landscape Construction is looking for a dedicated Customer Service Representative to join our team. This remote position offers an excellent opportunity for individuals eager to start their careers in the construction industry and make a meaningful impact on our customer relationships. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance to ensure their satisfaction. You will play a crucial role in maintaining our company's reputation for excellent service while managing inquiries, resolving issues, and fostering strong customer relationships. Responsibilities Respond to customer inquiries via phone, email, and chat Document customer interactions and maintain accurate records Collaborate with team members to resolve complex issues Ensure customer satisfaction through effective communication Identify and escalate priority issues to management Requirements High school diploma or equivalent Excellent verbal and written communication skills Ability to work independently in a remote setting Basic knowledge of Microsoft Office Suite Strong problem-solving abilities