Customer Service Representative

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Customer Service Representative

Company: Keystone Automotive Operations, Inc.
Location: Exeter, PA
Hourly Pay: Up to $19/hour
Schedule: Monday through Friday, 9:00 a.m. to 5:30 p.m.
Position Type: Customer Service / Call Center Support
Work Environment: Call center role
Apply: Visit www.keystoneautomotive.com/Careers to apply today.

Keystone Automotive Operations, Inc. is seeking energetic, customer-focused Customer Service Representatives to join our Exeter, PA team. This is a great opportunity for dependable communicators who are eager to learn and grow in a supportive call center environment.

Why Join Keystone?

• No automotive, RV, or college degree required — we pay you to learn
• Receive in-depth onsite training, individual coaching, and support as you grow
• Potential for a hybrid work-from-home schedule after 6 months of onsite training based on performance
• Build highly transferable customer service, communication, and problem-solving skills

About the Role

As a Customer Service Representative, you will be the first point of contact for established customers by phone and email. You’ll answer questions, provide order and delivery updates, and help resolve issues with professionalism and accuracy.

What You’ll Do

• Support established customers by phone and email with timely, accurate service
• Provide order and delivery updates and help resolve customer concerns
• Partner with internal teams, carriers, and suppliers when additional support is needed
• Identify customer needs and offer recommendations when appropriate
• Meet performance standards while maintaining a positive, efficient customer experience

What We’re Looking For

• Strong communication skills with the ability to listen, empathize, and provide solutions
• Positive, customer-first attitude with energy and professionalism
• Dependable, detail-oriented, and calm under pressure
• Eagerness to learn and grow in a fast-paced, team-driven environment
• Basic computer proficiency, including Microsoft Office, email, and data entry
• High school diploma or equivalent required
• Sales or customer service experience in a call center is preferred, but not required
• Bilingual English/French or English/Spanish skills are highly valued

Work Environment

• Periodic travel may be required, including overnight stays to attend trade shows
• Must be able to lift freight up to 50 pounds

Benefits and Perks

• Competitive hourly pay, performance bonus opportunities, Daily Pay, and direct deposit
• Medical, dental, vision, prescription, and related benefit options
• 401(k) with company match
• Paid time off, company holidays, and parental leave
• Training, career development, tuition assistance, and dependent scholarship opportunities
• Employee discounts, referral bonus program, wellness programs, and incentive award opportunities

Who We Are

Keystone Automotive Operations, Inc. is North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture is built on growth, inclusion, recognition, and our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.

Apply Today

Ready to build your customer service career with Keystone? Apply today at www.keystoneautomotive.com/Careers.

Join us for an exciting career journey with positive, driven individuals.

About Us

Leading With Innovation
As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally.

Why Work Here?

Accelerate Your Career at LKQ
Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Shape the Future with LKQ
Embark on a journey where your work makes a tangible impact on the industry and beyond. LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive. Start your career with us and discover where your journey can take you.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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