Customer Service Representative (Danish speaking) - Remote - JE01

Job Title:

Customer Service Representative (Danish speaking) - Remote - JE01

Job Description

Step into a Game-Changing Career

Ready to join an innovative and fast-growing team? We’re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (Remote), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do in This Role

At the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet.

As a Customer Service Representative, you will:

· Provide with accurate information to our customer.
· Logging and follow up of correct and Valid Orders or requests.
· Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds…)
· Capturing of all required data elements in CRM as required by client’s training, policies and procedures.

Your Qualifications

Requirements

• Are proficient or bilingual in Danish + advanced English
• Excellent communication skills in a variety of customer facing situations.
• Good team player with drive for success.
• Previous experience in similar position is a plus.

What’s in It for You

We go beyond expectations by creating experiences that truly stand out. That’s why we invest in our people, technology, and future — including yours.

In this role, you’ll benefit from:

• Full-time (39 hours/week) fixed term contract, Monday to Friday (09:00–18:00)
• Salary of €19,623.94 gross/year + up to €1,500 gross/year in bonus
• Remote from anywhere in Spain
• Referral bonus opportunities
• Fully paid training on the company and your project
• Career development programs and specialized courses

Be Your Best Version

At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.
If this sounds like the next step in your career, we’d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1773658

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

Danish (Required), English, Swedish

Time Type:

Full time

About Us

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future.
Some call us a global technology and services leader.
But we’re so much more.

Human-centered, tech-powered, intelligence fuelled.
Every day we’re busy helping over 2000 of the world's best brands
solve their toughest business challenges.

Whether it’s……
designing game-changing brand experiences,
building and scaling secure AI technologies,
or building loyalty to drive revenue.

We’ve got them covered. But how?

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who buildsmarter solutions.
And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology,
and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.