Customer Service Representative (Dutch)

Customer Service Representative (Dutch) 🏨 Customer Service Representative (Dutch) 🇳🇱 🌍 Now partnering with a leading Outsourcing/BPO consultancy! 📍 Remote, Greece | 🏠 Fully Remote | ⏰ Full-time Are you a Dutch-speaking customer service pro passionate about hospitality and travel? ✈️ We're looking for a Customer Service Representative to be the main point of contact for accommodation rental managers and owners, delivering exceptional support and a positive partner experience! 🏡 📋 Duties & Responsibilities 👉 Handle all incoming contacts from accommodation rental managers/owners 📞 👉 Serve as the main point of contact via telephone, ensuring efficient call handling & clear, professional communication 👉 Develop knowledge continuously to answer customer queries & resolve potential issues 👉 Act as a key focal point for leading accommodation partners — room modifications, rates, availability, extranet tooling usage, etc. 👉 Use adequate tools, processes & methods to ensure accurate, valid, complete information 👉 Deliver great levels of client service and a positive experience for partners at all times ✨ ✅ Requirements 🔹 Native/fluent Dutch & English (B2 minimum), oral & written 🔹 Ability to identify, apply and explain product/service expertise with clarity 🔹 Ability to cover morning, weekend, and afternoon shifts on rotation with colleagues 🔹 Tech savvy, full proficiency with MS Office products 💻 🔹 Based in Greece with stable internet connection 🌐 🔹 Working schedule: shift rotation, Monday–Sunday, 08 AM–10 PM, 2 days off per week 🎁 Benefits 💰 Excellent remuneration package based on experience, skills & performance 🌍 Dynamic and creative team with a positive, friendly atmosphere 🌴 25 days' annual leave per year 🍽️ Meal allowance 🏆 Performance bonus 📈 Guidance and tools to reach your full potential ✨ And many more! 📩 Ready to support top accommodation partners from home? Apply now! #CustomerServiceRepresentative #DutchJobs #RemoteJobs #GreeceJobs #HospitalityJobs #TravelIndustry #HiringNow #WorkFromHome #BPOJobs Department Information & Technology Role Customer Service Locations Athens, Thessaloniki, Patras, Heraklion Remote status Fully Remote Employment type Full-time Employment level Professionals About Wibit Consulting & Services (WibitCS) I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters. 🚀 Join Our Network! We’re always open to welcoming new talent into our growing community. 🤝 Global Partnerships, Strong Workforce Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! Founded in 2020 Turnover N/A