Customer Service Representative - Dutch - Greece

Customer Service Representative - Dutch - Greece Position: Customer Service Representative Location: Remote, Greece Work model: remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from the clients Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/fluent in Dutch & English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Resident of Greece or ability to relocate under short notice. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Relocation support Guidance and tools to reach your full potential And many others! Department Customer Support Locations Athens , Larissa , Thessaloniki , Patras , Chania, Heraklion Remote status Fully Remote Athens Larissa Thessaloniki Patras Chania Heraklion About JUJUR Jujur. Honest, trustful, fair. Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs. We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. Founded in 2021 Co-workers 20 and growing fast