Customer Service Representative - State Farm Agent Team Member
- Salary
- $42K–$67K
- Hiring from
- United States
- Work type
- Remote
- Posted
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- 401(k) matching
- Bonus based on performance
- Competitive salary
As a Customer Service Representative, you’ll be an important part of creating the exceptional customer experiences that keep our clients happy and our agency growing.
- Answering customer questions and providing clear, helpful policy information
- Assisting clients with policy changes, updates, and service needs
- Processing insurance claims and following up with customers
- Maintaining accurate and thorough customer records
- Coordinating with other members of our team to make sure clients receive outstanding service
- Building strong, lasting relationships with our customers
- Identifying opportunities to help clients with additional insurance needs
You’ll need:
- An active Colorado insurance license in both P&C and L&H
- Strong communication and interpersonal skills
- Excellent attention to detail and organization
- The ability to multitask and prioritize
- A customer-first mindset
- Empathy, patience, and a genuine desire to help people
- A positive attitude and a sense of humor
This is a remote position.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Denver, CO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
