Customer Success Associate, User Acquisition (Remote, Argentina)

⚠️ Read this first. We will only review applications that meet ALL of these:

1. You graduated recently or have less than 12 months of professional experience. This is an entry-level role. If you have more experience, this isn't the right fit.
2. You speak English confidently and can lead live video calls with clients in English. You'll be on calls with US and international clients from week one. Reading or writing English alone is not enough.
3. You've already built something with AI (a workflow, automation, agent, tool or product) and can show it to us in the interview. If you haven't built anything yet, please don't apply.
4. You can work US East Coast hours, and occasionally support West Coast clients.

To apply: in your resume, submit a link of a 2-minute video (Loom, YouTube unlisted, or similar) in English introducing yourself and walking us through one thing you've built with AI. Applications without the video won't be reviewed.

About Appvertiser AI

Appvertiser AI is building the User Acquisition Operating System for mobile apps and games: an AI platform that automates UA workflows, from campaign management to creative optimization, with an intelligence layer that makes decisions and projects outcomes. We work with leading mobile publishers and we're growing fast.

The role

You'll be the main point of contact for our platform clients. Your job is to make sure they succeed with the product, stay with us, and grow with us. You'll learn user acquisition from the ground up, and over time you'll run campaigns yourself for some clients.

What you'll do

• Own relationships with a portfolio of platform clients and make sure they're getting real value from the product
• Onboard new clients and train them to use the platform based on their goals
• Act as the link between clients and our product team: gather feedback, report issues, and advocate for the features clients need
• Share new features and best practices so clients get the most out of the platform
• Be the first responder when clients have questions or run into product issues, and follow through until they're resolved
• Learn UA and app marketing in depth, including attribution, and run campaigns for selected clients
• Work with management to improve retention, find upsell opportunities, and help bring on new clients

What we're looking for

• Very strong analytical skills. You're comfortable with math, statistics, and spreadsheets.
• A marketing, advertising, business, engineering, economics, or similar background (marketing or advertising is ideal)
• You learn technical topics fast. From day one you'll be learning UA, app marketing, attribution, and our product.
• You're an AI enthusiast who already builds with AI tools. This is a must.
• Clear, proactive communication, and you enjoy talking to clients
• Organized and reliable: you follow up, keep notes, and don't let things slip

Nice to have

• Exposure to mobile apps or games, ad platforms (Meta, Google, TikTok, AppLovin, Unity), or MMPs (AppsFlyer, Adjust, Singular)
• SQL, Python, or dashboarding tools

What we offer

• Competitive compensation and team performance bonuses
• Fully remote
• Hands-on training in UA and AI-powered marketing from a team that works with top mobile publishers
• A fast-growing company where you'll have real ownership early