Customer Support

Customer Support needs 3+ years experience Customer Support requires: SAP Optical industry Bilingual French@$20/HR English@$17/hr 1+ years call center, hospitality, customer service, Temp remote role Strong PC skills MS Office Must pickup equipment in Customer Support duties: Answers incoming calls Processed orders Resolved customers complaints Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned.