Hình thức làm việc

Remote

Kinh nghiệm

Không yêu cầu

Mức lương

Lên tới 6M

Vị trí làm việc

Toàn quốc

Deadline

30/06/2026

Số lượng tuyển

1

Ứng tuyển tại đây

Job Description:

Consult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels
Support to handle problems arising when customers install and use the Shopify Themes and Apps.
Transfer technical problems, request customization for the development team, and ensure the quality of work delivered to customers.
Update customers on the status of processing requests
Advise customers on solutions when using eCommerce and Shopify
Work with various teams
Conduct other tasks assigned

Requirements:

Ideally a university student in their third or final year, or between 19-25 years old.
Working hours (UTC+7): Regular shift (Remote): 18:00-00:00 or 00:00-05:00 Monday to Friday (Optional weekend shifts).
Compensation is based on actual hours worked.
Proficient in English with an IELTS score of 6.5 or equivalent.
Strong skills in communication, presentation, analysis, and critical thinking.
Prior experience in customer support for tech or e-commerce is a plus.
Basic knowledge of HTML/CSS is an advantage.
Team-oriented with a quick learning capability.

Benefits:

Salary: 60,000 VND/hour.
Work remotely and gain exposure to the latest technology and e-commerce.
Improve English proficiency and develop client relations skills.
Gain the opportunity to become an official employee if you have the desire and meet the job requirements.
Participate in regular online training sessions.
Work in a professional, dynamic, challenging environment and improve your skills.
Flexible working hours, we proactively arranged weekly and monthly.

Ứng tuyển ngay

Chia sẻ

Job Description:

Consult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels
Support to handle problems arising when customers install and use the Shopify Themes and Apps.
Transfer technical problems, request customization for the development team, and ensure the quality of work delivered to customers.
Update customers on the status of processing requests
Advise customers on solutions when using eCommerce and Shopify
Work with various teams
Conduct other tasks assigned

Requirements:

Ideally a university student in their third or final year, or between 19-25 years old.
Working hours (UTC+7): Regular shift (Remote): 18:00-00:00 or 00:00-05:00 Monday to Friday (Optional weekend shifts).
Compensation is based on actual hours worked.
Proficient in English with an IELTS score of 6.5 or equivalent.
Strong skills in communication, presentation, analysis, and critical thinking.
Prior experience in customer support for tech or e-commerce is a plus.
Basic knowledge of HTML/CSS is an advantage.
Team-oriented with a quick learning capability.

Benefits:

Salary: 60,000 VND/hour.
Work remotely and gain exposure to the latest technology and e-commerce.
Improve English proficiency and develop client relations skills.
Gain the opportunity to become an official employee if you have the desire and meet the job requirements.
Participate in regular online training sessions.
Work in a professional, dynamic, challenging environment and improve your skills.
Flexible working hours, we proactively arranged weekly and monthly.

Customer Support Collaborator (Remote)

Customer Support Collaborator (Remote)

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