Customer Support Executive

About Us SharePal is a rental platform for one's lifestyle needs. Be it travel, photography, entertainment, etc, one can rent all the latest products at SharePal.in. We are building an Amazon-like e-commerce platform of rentable products for 200M urban Indians. We believe experience is more valuable than ownership and that accessibility shouldn’t depend on one’s affordability. Job Description This is a remote position. As an executive in our Customer Experience team, you will be the first point of contact and the face of the company. 1. Answer customer queries over chat and inbound calls promptly. 2. Engage with new leads, engage with them and help in increasing website conversion. 3. Understand customer queries and properly answer them. 4. Understand the customer issues and involve a process specialist or escalate as required. 5. Ensure that the customers have a great experience with us. Requirements Education qualification : Any Degree Preferred location : Bangalore Skill required : Fluent in Hindi & English Freshers are welcome Benefits CTC : 1-2LPA Location : Work From Home Other Benefit : Health Insurance