Customer/Technical Support Representative - PERMANENT WORK FROM HOME

Job Description This is a remote position. Scale-X Solutions is the fastest growing outsourcing/offshoring company in Australia and in the Philippines. Led by our Board of Directors, the one and only Peter Cox, the founder, and CEO of Leadership Dynamics, recently featured in Forbes Magazine and a number of TedTalk presentations under his belt. https://tinyurl.com/PCForbes Partnering with him are two distinguished names in the RTO business in Australia, our Directors, Darshan Chavan and Rejin Rajan who are both TedX Talk speakers. https://tinyurl.com/DarshHappiness https://tinyurl.com/RRCrushWorry We are continuously POOLING for Customer Support or Technical Support Specialists for our clients. Requirements Knowledge, Skills and Abilities required for the TSR role:  Must be familiar with both Windows or MAC operating Systems.  Experience in Windows Operating Systems to current.  Must be a high-school graduate or equivalent and have at least two-year experience in a related field.  Ability to work on multiple priorities and/or projects simultaneously.  Excellent listening and communications skills, both verbal and written.  Must be able to speak English fluently and be able to create written communications in English.  Strong customer relationship skills.  Must be organized, detail-oriented and self-motivated.  Ability to provide and maintain detailed documentation on each job or client interaction.  Strong computer skills and the ability to effectively communicate through e-mail.  Must be able to work in a fast-paced, multi-tasking environment.  Problem-solving abilities and abilities to meet reasonable deadlines.  Ability to build positive and collaborative relationships.  Ability to work collaboratively team. Knowledge, Skills and Abilities required for the TSR role:  Must be able to work in a fast-paced, multi-tasking environment.  Problem-solving abilities and abilities to meet reasonable deadlines.  Ability to build positive and collaborative relationships.  Ability to work collaboratively team.  Ability to answer calls in a timely manner  Ability to resolve customer inquiries and concerns Benefits  PERMANENT work from home  AU Morning shift  HMO on your first year of tenure  Fun and engaging environment  Above average salary