Cyber Security Defense - Service Edge Specialist

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JOB PURPOSE

MSC Cruises is seeking a Cyber Security Service Edge Specialist to join its Cyber Defense team.
This role is ideal for a cybersecurity professional with 2-5 years of experience in Secure Service Edge (SSE), Secure Web Gateway (SWG), cloud-delivered security services, and enterprise security policy management. The successful candidate will contribute to strengthening the organization's internet security posture by administering and optimizing cloud-based security platforms, managing endpoint connectivity agents, maintaining security policies, and supporting Zero Trust access initiatives.
The position focuses on the administration, assessment, and continuous improvement of Secure Web Gateway technologies, internet access security controls, web filtering policies, cloud-delivered threat protection services, secure access technologies, and endpoint connectivity solutions across enterprise environments.

KEY ACCOUNTABILITIES

• Administer and maintain enterprise Secure Service Edge (SSE) and Secure Web Gateway (SWG) platforms.
• Manage the lifecycle of internet security policies, including policy design, implementation, testing, optimization, and periodic review.
• Configure and maintain URL filtering, DNS security, SSL/TLS inspection, acceptable use policies, application control, and web access controls.
• Manage endpoint connectivity agents, including deployment, configuration, upgrades, troubleshooting, and lifecycle management.
• Monitor platform health, service availability, policy effectiveness, and user experience.
• Investigate and resolve internet access security incidents, policy violations, and service disruptions.
• Support Zero Trust Network Access (ZTNA) and modern access security initiatives.
• Analyse web traffic, internet security events, and user activity to identify security risks and policy improvement opportunities.
• Collaborate with network, infrastructure, endpoint management, and cybersecurity teams to implement security improvements.
• Participate in security projects involving cloud-delivered security services, internet access modernization, and secure connectivity initiatives.
• Support security assessments, compliance reviews, and implementation of cybersecurity best practices.
• Contribute to maintaining alignment with organizational security standards, Zero Trust principles, and industry best practices.

QUALIFICATIONS (skills, competencies, experience)

• Bachelor's Degree in Computer Science, Computer Engineering, Cyber Security, Information Technology, or a related discipline. Equivalent practical experience may be considered.
• 2-5 years of experience in Cyber Security, Network Security, Secure Service Edge (SSE), Secure Web Gateway (SWG), or Security Engineering.
• Previous experience in a consulting company is highly preferred.
• Experience working within multinational or complex enterprise environments is considered an advantage.
• Basic understanding of Zero Trust architectures and cloud-delivered security services.
• Knowledge of web security technologies, proxy architectures, internet access controls, and security policy management.
• Experience managing endpoint agents and client connectivity solutions.
• Familiarity with SSL/TLS inspection, URL filtering, DNS security, web threat protection, and application control technologies.
• Understanding of identity and access management concepts, including integration with enterprise identity providers.
• Fluent Italian (written and spoken) is mandatory.
• Fluent English (written and spoken) is mandatory.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to coordinate remediation and service improvement activities across multiple teams.
• Strong attention to detail and security-oriented mindset.
Preferred certifications – the following certifications are highly desirable:
• Zscaler Certified Administrator (ZIA)
• Zscaler Certified Cloud Administrator
• Palo Alto Networks Certified Security Service Edge Engineer
• Palo Alto Networks Certified Network Security Administrator (PCNSA)
• Microsoft Certified: Cybersecurity Architect Expert (SC-100)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Security Operations Analyst Associate (SC-200)
• CompTIA Security+
• ISC2 Certified in Cybersecurity (CC)

VISA REQUIREMENTS

• Right to work in Italy

WHAT WE OFFER

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.
Contract
- Type of contract: Permanent
- Hybrid working model: 2 days per week remotely
- Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
- Gross annual salary (RAL): between €33.000 – €37.000 gross per year, paid over 14 monthly installments
- Meal vouchers: worth €8 per on-site working day
The offer in terms of salary will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role.
Welfare&Wellbeing
We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.