Data Analyst
- Hiring from
- Canada, United States
- Work type
- Remote
- Posted
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About The Company
Talkspace is the world’s leading online therapy company, dedicated to making quality mental healthcare accessible to everyone. Serving over two million users, Talkspace is on a mission to transform mental health treatment by providing convenient, affordable, and high-quality therapy services through a digital platform. With a network of licensed, accredited, and board-certified clinicians, Talkspace offers a wide range of therapy options that break down traditional barriers to care, such as cost, stigma, and accessibility. We foster a diverse, equitable, inclusive, and belonging-centered workplace where every employee can thrive and contribute to improving mental health outcomes globally. Our commitment to innovation and social impact drives us to continually enhance our platform and services while supporting a culture that values diverse perspectives and experiences.
About The Role
We are seeking an experienced Data Analyst to join our Data Science team and play a critical role in the development of Sentia, our agentic behavioral health platform. This position requires a data-driven mindset and the ability to collaborate effectively with both technical and non-technical stakeholders. The Data Analyst will be instrumental in the initial setup and architecture of our data warehouse, laying the foundation for all data operations. You will collect requirements, query databases, and develop dashboards and reports for internal business teams and external partners. Your expertise will support both qualitative and quantitative analyses, enabling informed decision-making and driving product development and provider network optimization. This is a remote role based in Eastern Time Zone with headquarters in New York City.
Qualifications
Talkspace is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds, perspectives, and experiences, including those with nontraditional career paths or prior criminal records. We consider all qualified candidates without regard to race, color, religion, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital or parental status, veteran or military status, or any other status protected by applicable law. We strive to create a workplace where everyone feels valued, respected, and supported, fostering a culture of belonging and continuous growth.
Talkspace is the world’s leading online therapy company, dedicated to making quality mental healthcare accessible to everyone. Serving over two million users, Talkspace is on a mission to transform mental health treatment by providing convenient, affordable, and high-quality therapy services through a digital platform. With a network of licensed, accredited, and board-certified clinicians, Talkspace offers a wide range of therapy options that break down traditional barriers to care, such as cost, stigma, and accessibility. We foster a diverse, equitable, inclusive, and belonging-centered workplace where every employee can thrive and contribute to improving mental health outcomes globally. Our commitment to innovation and social impact drives us to continually enhance our platform and services while supporting a culture that values diverse perspectives and experiences.
About The Role
We are seeking an experienced Data Analyst to join our Data Science team and play a critical role in the development of Sentia, our agentic behavioral health platform. This position requires a data-driven mindset and the ability to collaborate effectively with both technical and non-technical stakeholders. The Data Analyst will be instrumental in the initial setup and architecture of our data warehouse, laying the foundation for all data operations. You will collect requirements, query databases, and develop dashboards and reports for internal business teams and external partners. Your expertise will support both qualitative and quantitative analyses, enabling informed decision-making and driving product development and provider network optimization. This is a remote role based in Eastern Time Zone with headquarters in New York City.
Qualifications
- 3-5 years of experience in an analytical role, preferably with healthcare data such as patient outcomes and capacity planning
- BA/BS degree in a quantitative field such as statistics, applied mathematics, economics, computer science, or equivalent experience
- Proficiency in SQL, Python, and Excel or Google Sheets
- Strong statistical knowledge and data manipulation skills
- Advanced experience with data visualization tools such as Looker or Tableau
- Experience with product analytics platforms like Mixpanel
- Familiarity with GenAI tools is a plus
- Ability to communicate complex data insights clearly to both technical and non-technical audiences
- Experience designing and maintaining scalable data models and pipelines (e.g., using dbt)
- Develop and refine data visualizations to communicate outcomes, network performance, and user engagement trends
- Create automated quality reports and performance dashboards using Looker and other BI tools
- Analyze user pathways, business outcomes, and provider/partner network dynamics
- Conduct quantitative analyses to support strategic business decisions
- Utilize SQL and Python to manage and interrogate business and provider data
- Collaborate cross-functionally with business, finance, marketing, and data science teams to deliver actionable insights
- Translate complex data insights into understandable recommendations for senior leadership
- Design, build, and maintain robust and scalable data models within the data warehouse
- Work with engineering teams to optimize ETL/ELT processes ensuring high-quality data availability
- Analyze platform performance metrics including model accuracy, latency, conversation depth, and user adherence to behavioral protocols
- Comprehensive Medical, Dental, and Vision insurance coverage
- Pre-tax benefits including Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) Retirement Savings Program with up to 3% company matching
- Voluntary benefits such as disability, life, and pet insurance
- Monthly wellness stipend to support mental and physical self-care
- Flexible paid time off and a remote-first work environment
- Regular team events including wellness workshops and team-building activities
- Free access to Talkspace products for employees and one household member, plus friends and family discounts
Talkspace is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds, perspectives, and experiences, including those with nontraditional career paths or prior criminal records. We consider all qualified candidates without regard to race, color, religion, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital or parental status, veteran or military status, or any other status protected by applicable law. We strive to create a workplace where everyone feels valued, respected, and supported, fostering a culture of belonging and continuous growth.
