Data Analyst

About The Company

Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming Europe's leading travel tech platform. Operating across nine markets with tens of millions of users, we are not just another e-commerce success story but a tech powerhouse revolutionizing online travel. Our unique mission-driven culture blends performance with impact, fostering an innovative campus that brings together tech talent, professional athletes, students, and artists. This ecosystem drives digital innovation that fuels both business growth and positive societal change.

Currently, we are at a pivotal moment as we upgrade our entire technical foundation with cloud architecture, artificial intelligence, and real-time systems. Our goal is to become the reference and top-of-mind platform for luxury travel, recognized by travelers for our excellent offers and customer experience, and by our providers as a high-performance business development partner.

About The Role

As a Data Partner at Voyage Privé, you will play a crucial role in shaping the future of our Customer Relationship Management (CRM) domain. Collaborating closely with Product Managers, Engineers, Designers, Business Representatives, and the Marketing team, you will help deliver measurable impact and support scalable growth. Your primary focus will be leading the data agenda within the CRM domain, driving business decisions, uncovering hidden opportunities, and addressing performance challenges related to customer lifecycle, retention, and engagement dynamics.

This role requires a strong partnership with Marketing stakeholders to provide data-driven insights for campaign targeting, segmentation strategies, and CRM program performance measurement. You will also collaborate with Analytics Engineers, Data Scientists, and the Data Platform team to ensure scalable, consistent, and actionable analytics. A key part of your responsibilities will include analyzing and optimizing domain-specific processes, dashboards, and metrics such as open rates, conversion funnels, churn, and customer lifetime value (LTV).

Ensuring high quality and operational excellence across data models, semantic layers, and analytics delivery is essential. You will proactively identify opportunities for advanced analytics, customer scoring, behavioral segmentation, and other data-driven innovations. Additionally, you will promote a culture of data literacy and informed decision-making both within the CRM domain and across Marketing stakeholders.

Qualifications

• Minimum 5 years of proven experience in data analytics, preferably within a CRM context.
• Expertise in A/B testing, including defining hypotheses, designing experimental protocols, analyzing results, and formulating recommendations.
• Strong background in customer analyses, including behavior, segmentation, lifecycle, engagement, retention, and customer value assessment.
• Proficient in SQL, business intelligence tools (Tableau, Looker, Power BI, Metabase), and data modeling concepts.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities, capable of translating strategic goals into actionable insights, especially when working with non-technical Marketing teams.
• Ability to thrive in a fast-paced, high-growth environment.
• Data-driven mindset with a structured approach and continuous improvement orientation.
• Fluency in English and French.
  
  

Responsibilities

• Lead the data agenda within the CRM domain to inform business decisions and identify opportunities for growth and optimization.
• Collaborate closely with Marketing teams to support campaign targeting, segmentation strategies, and CRM program measurement through data-driven insights.
• Work alongside Analytics Engineers, Data Scientists, and Data Platform teams to ensure scalable, consistent, and actionable analytics delivery.
• Analyze and optimize CRM-specific processes, dashboards, and key performance indicators such as open rates, conversion funnels, churn rates, and customer lifetime value.
• Maintain high quality and operational excellence in data models, semantic layers, and analytics workflows.
• Identify and implement opportunities for advanced analytics, including customer scoring and behavioral segmentation.
• Foster a culture of data literacy and informed decision-making within the CRM domain and among Marketing stakeholders.
  
  

Benefits

• Work from our headquarters in Aix en Provence, France, offering a modern, eco-responsible campus in a natural and cultural environment.
• Flexible hybrid work model with three mandatory on-site days per week and four fully remote weeks annually.
• Access to a large on-site fitness center and private padel court for physical activities.
• Engagement in a unique ecosystem connecting business, sports, education, and social impact through various projects.
• Participation in company events such as Company Breaks, Carnival, Annual Convention, meetups, talks, and live music nights.
• Complimentary tickets to Provence Rugby home matches.
• Up to 20% discount on exclusive travel offers, reflecting our passion for travel.
  
  

Equal Opportunity

At Voyage Privé, we believe in equal pay for equal work and work of equal value. Our roles and salary ranges are assessed through a gender-neutral process based on skills, responsibilities, effort, and working conditions. We are committed to creating a respectful and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of sex, race or ethnicity, disability, religion or belief, sexual orientation, gender identity, or age. Join us and make your next career move a journey worth taking.