Data Analyst – Business Intelligence and Insights

Data Analyst – Business Intelligence and Insights About the Opportunity We're building the next generation of Business Intelligence at First Table, and we're looking for someone who wants to help shape it. This isn't your typical Data Analyst role. It's a unique blend of business consulting, analytics engineering and Business Intelligence, sitting at the intersection of data, technology and commercial decision-making. Success in this role is about more than technical expertise. We're looking for someone with a consulting mindset - curious, commercially minded and confident working with stakeholders to turn business challenges into practical, data-driven solutions. You'll partner closely with our Data Engineer and Data Scientist while working directly with our Marketing, Product and Commercial teams. Around half your time will be spent understanding business problems and defining solutions; the other half will be focused on designing data models, building Power BI solutions and delivering insights that make a measurable impact. If you enjoy solving business problems as much as building great dashboards, you'll thrive in this role. About us At First Table, our vision is simple: to be the first place diners go to book a table. Proudly established in Queenstown, New Zealand - where our head office is based - we've been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. First Table is a dining discovery platform that connects diners to restaurants through their love of food. Through our clever tech, we help restaurants get their night off to a great start and give diners a compelling reason to try somewhere new. It’s a win-win situation. From early bird offers to last table reservations, we make discovering and booking great dining experiences fast, easy, and rewarding. At the heart of everything we do are our values: Win-Win-Win , Own It and Grow Together . These guide how we show up for each other, our restaurant partners, and our diners and they’re a big part of what makes First Table a great place to work. Learn more about our story here: www.firsttable.co.nz/our-story About the role As our Data Analyst – Business Intelligence & Insights, you'll play a key role in building First Table's next-generation Business Intelligence capability. Working alongside our Data Engineer and Data Scientist, you'll bridge the gap between our modern data platform and the teams who rely on it every day - helping turn business questions into trusted insights that drive better decisions. This is a highly collaborative role that combines stakeholder engagement with technical expertise, giving you the opportunity to influence how data is modelled, governed and used across the organisation. AI is part of how we work, and we encourage the thoughtful use of AI tools to accelerate analysis and delivery while applying sound judgement and accountability to every outcome. What you’ll be doing Lead the evolution of our reporting platform into Snowflake and Power BI. Design scalable semantic models and reusable data flows and pipelines. Build intuitive, high-performing Power BI dashboards and reports. Partner with Marketing, Product and Commercial teams to understand business needs and translate them into data solutions. Define, validate and maintain trusted business metrics and reporting standards. Analyse customer, product and commercial performance to identify trends and opportunities. Deliver actionable insights that support strategic decision-making across the business. Work closely with our Data Engineer to continuously improve our data platform and Business Intelligence capability. What you’ll bring We're looking for someone with 3-4 years' experience in a Data Analyst, Business Intelligence, Analytics Engineering or Analytics Consulting role who enjoys combining technical expertise with stakeholder engagement. You'll ideally bring: Strong SQL skills, with experience working in Snowflake or a similar cloud data warehouse. Advanced Power BI experience, including DAX, Power Query and semantic modelling. A solid understanding of dimensional modelling (Star Schema, Fact & Dimension design). Experience working with commercial data such as marketing performance, product analytics or sales reporting. Confidence running stakeholder workshops and translating business requirements into reporting solutions. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. Experience with Google Analytics, Amplitude or similar event-tracking platforms. A degree in Business Analytics, Data Science, Computer Science, Statistics, Commerce or a related discipline (or equivalent industry experience). Bonus points if you've worked with: Dbt Row-Level Security (RLS) and Power BI deployment best practices Cloud data platforms and modern BI architecture A consulting or agency environment Why you'll love working with us A high trust and flexible working environment: Hybrid from Auckland or Queenstown, you’ll be enabled to work the way that best suits you, in a high-trust, independent, workflow environment Direct business impact: Your work will influence marketing investment, product strategy and commercial decision-making, with measurable impact on business performance. Modern BI transformation: Play a key role in migrating and building our next-generation Business Intelligence platform using Snowflake and Power BI. Interesting data challenges: Work across marketing, product and commercial datasets to uncover insights, solve complex business problems and drive growth. Shape the future: Help define how data is modelled, reported and used across the organisation while establishing best-practice Business Intelligence standards. Beloved consumer brand: Contribute to a product that diners and restaurants already love, making a visible difference across NZ, AU, and the UK. Perks: Free First Table bookings, regular team recognition and social events, and the chance to work with a purpose-led, award-winning brand. What’s next? Submit your application, with your CV and a brief cover letter telling us why this role excites you and how your experience sets you up for success. We’ll be reviewing and progressing applications as they come in, so don’t wait to apply.