Data Analyst Solutions Engineer (Madrid - Hybrid)

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience. AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers. AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam. AXON Networks is seeking an Engineer in Telecommunications or a related field for a Data Analyst Solutions Engineer position to work on AXON Networks products to improve access or WiFi networks of Global ISPs, such as DT, Telefónica or Bouygues. Your main responsibility is contributing to delivery tasks for the AXON Networks software products for the management of the access or WiFi networks. For this, it will be required to have advanced technical knowledge of underlying technologies (PON, Wi-Fi), and in depth technical knowledge of the algorithms developed in AXON Networks products. Additionally, you will collaborate on the delivery phase to provide best in class solutions through data analysis, in-line with customer requirements, and to provide expert technical assistance, support and training to customers. You would leverage existing product features and analyze the need for their improvements / development of new ones in order to alleviate ISP pain points. You will be working in a dynamic and continuous learning environment, with highly cooperative colleagues, and you will feel a part of a highly skilled technical community. Responsibilities: Technical Technology Expert Support for AXON Networks products algorithms. Support to troubleshoot identified issues in the field. Support on the validation of new Backend releases or hardware equipment. Provide customized designs and configurations adapted to customer deployments. Provide customized reports and analysis adapted to customer requirements Mentor and guide junior engineers, fostering a culture of excellence and collaboration. Collaborate with cross-functional teams to deliver transformative products that meet the needs of global ISPs. Requirements: Technical Skills Master of science in Telecommunication or related fields, PhD degree is a plus Experience working on physical layer of communication systems. Knowledge of communication systems and statistical processing. Knowledge of copper (DSL), fiber (PON) or Wi-Fi technologies is desirable. Experience in collection, tests definition, analysis, reporting of data, etc. in lab/production environments. Experience with database languages such as SQL and Mongo DB. Experience in control version systems, as GIT. Experience in algorithm analysis using MATLAB or other programming languages. Familiarity with Linux (as user) as well as programming in scripting languages like Python. Experience in network analysis tools (e.g. iPerf, Wireshark). Familiarity with data mining and machine learning algorithms We look for different profiles so no need to meet all the technical skills. Soft Skills. Analytical Capabilities, Critical thinking, Problem solving, Eager to learn, and Proactive. Planning and Organizational skills, Active listening, Communication skills. Teamwork, autonomous. Customer and results orientation. Fluency in both English and Spanish Ability to work hybrid in Madrid. Benefits: A competitive salary and incentive plan. Flexible schedule, including telecommuting. Free parking or transportation card (Pluxee transport pass). Meal card (Pluxee restaurant pass) Private medical insurance (for the whole family). The opportunity of working in an international environment. PTO for birthday * Only applications submitted in English will be reviewed or considered for this position. Join AXON Networks! At AXON Networks, we promote equal opportunities in all our recruitment processes, ensuring non-discrimination on the basis of gender, age, origin, disability, or any other personal circumstances. We assess talent based on objective criteria and foster an inclusive and diverse working environment. axon-networks.com axon-networks.hire.trakstar.com