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Data Analytics

**Job Description**

We’re looking for a full-time data analytics specialist to support a global DTC ecommerce team following its move to Shopify. You’ll make reporting more reliable and turn complex data into useful recommendations for the ecommerce lead. The business sells dozens of products across 40 markets, and needs clearer visibility into KPIs such as customer lifetime value by product and country, as well as customer personas. You’ll need to work carefully within restrictions on medical data and third-party tools. In the first 90 days, success means understanding the data environment and helping the team see its business KPIs more clearly.

**Must-Have Skills \& Experience**

- Able to build clean, trustworthy reporting **and** turn data into recommendations.
- Able to work through complex data across multiple products and countries.
- Able to explain business KPIs clearly to an ecommerce leader.
- Careful handling of sensitive data and tool restrictions.

**Nice-to-Have Skills**

- DTC ecommerce or Shopify experience.
- Experience with customer lifetime value and persona analysis.
- Experience in a business handling sensitive health or medical data. These are useful screening criteria, **not confirmed requirements**.

**Required Tools / Tech Stack**

Shopify and Google Analytics were discussed as part of the current environment. **No specific analytics tools or proficiency requirements were confirmed**; check with William before marking either as mandatory.

**Deal-Breakers / Exclusions**

Cannot work within the company’s medical-data and third-party-tool restrictions. No location or working-hours exclusion was confirmed.

Skills

- Able to build clean, trustworthy reporting and turn data into recommendations, able to work through complex data across multiple products and countries, and able to explain business KPIs clearly to an ecommerce leader.

DTC ecommerce or Shopify experience, experience with customer lifetime value and persona analysis, and experience in a business handling sensitive health or medical data.

Shopify and GA4 experience preferred; analytics/dashboarding tools such as SQL, Looker Studio, Tableau, or Power BI are a plus.

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